Housekeeping Runner

HHM Hospitality; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

HHM Hotels is seeking a Housekeeping Runner for the Holiday Inn Resort Orlando Suites – Waterpark in Orlando, FL. The role supports housekeeping by fulfilling guest requests with proper presentation and maintaining linen closets and supplies throughout the shift.

Ideal candidates communicate clearly in English, stay organized, and are ready to assist guests and staff across property operations. This position requires standing, lifting up to 50 lbs, and a cooperative team spirit.

Qualifications

• Must be able to communicate in written and verbal form in English.
• Excellent organizational skills.

Responsibilities

• Assist housekeeping by fulfilling and presenting guest requests.
• Report to Housekeeping Office and PBX at start of shift.
• Inventory and maintain cleanliness of linen closets; resupply guest room supplies.
• Lift and carry items as needed and respond to guest requests promptly.
• Maintain clean, neat storage areas and follow safety protocols.

Skills

English language

Excellent organization

Job description

Overview

Opportunity: Housekeeping Runner

Fulfill and deliver all guest’s requests with the proper presentation. Assists Housekeeping by removing the trash and soiled linen from the floors.

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

• Report Housekeeping Office and PBX team at start of shift.
• Fulfill and deliver guest requests with the proper presentation.
• Inventory and maintain cleanliness of all linen closets and empty trash.
• Resupply guest room supplies in the linen closet daily.
• Offer assistance to guest when requested or needed.
• Report any maintenance deficiencies to housekeeping.
• Employ proper use and maintenance of equipment and supplies.
• Make sure all storage closets are clean and neat daily
• Respond appropriately to any hotel emergency or safety situation.
• Pick up and deliver guest request items in a timely manner and calling them in as complete once they have been delivered.
• Report to work as scheduled, in proper uniform, and following company appearance standards.
• Collect trash from various areas throughout the property and take it to the designated area.
• Consistently maintain a positive, friendly, helpful attitude that ensures a positive guest experience.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Other duties as assigned by management.

Position Requirements

• Must be able to communicate in written and verbal form in English.
• Excellent organizational skills

Work Environment and Context

• Frequently standing up and moving around the resort for extended period of time during the shift
• Carrying or lifting 50lbs.
• Must be able to lift 50 lbs.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD® Resort where Kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterparkis located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.

The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. Our location is easily accessible to shopping at both Orlando Premium Outlets and Disney Springs.

Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. At the Holiday Inn Resort Orlando Suites – Waterpark, you'll enjoy two pools, the 4-D Experience, Bank Heist Laser Challenge, resort entertainment and Arcade. The resort’s Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.