Housekeeping Room Inspector

Cherry Valley Hotel; Missoula (MT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) with company matching

$600 employee referral bonus program

Marriott employee discounts

Free gym membership

Job summary

AC Hotel & Residence Inn Missoula is seeking energetic team members for housekeeping roles to maintain guest rooms and public areas with a high standard of cleanliness.

The role requires initiative, strong English communication, and the ability to handle multiple tasks in a fast-paced hotel environment. Part-time and full-time schedules are available, with a comprehensive benefits package for full-time staff.

Qualifications

• At least 1 year of progressive experience in a hotel or related field.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with hotel standards.
• Maintain high standards of personal appearance and grooming with proper business attire and nametag.
• Comply with hotel standards and regulations to ensure safe and efficient operations.
• Inspect work to ensure it meets specifications and standards.
• Select suitable cleaning materials for different linens, furniture, flooring, and surfaces.
• Instruct staff on work policies, use and maintenance of equipment.
• Secure issued keys and report lost or stolen keys.
• Follow SOP for entering and securing guest rooms.
• Report lost and found items to service express and report maintenance repairs.
• Communicate with supervisors on performance challenges and occupancy readiness of rooms.
• Enter room status into the rooms system and inspect room attendant carts, closets, and boards.
• Assist with on-going training and clean guest rooms as needed.

Skills

English proficiency

Communication

Problem solving

Teamwork

Tools

Computer

Copier

Scanner

Telephone

Two way radios

Industrial washers and dryers

Industrial presser

Vacuum

Buffer

Extractor

Job description

MRI
125 N Pattee St
Missoula, MT 59802, USA

Description

Qualification Standards

Education & Experience:

• At least 1 year of progressive experience in a hotel or a related field required

Tools & Equipment:

• Computer,copier, scanner, other office equipment, telephone,two wayradios
• Industrial washers and dryers, industrial presser, vacuum, buffer, extractor, housekeeping carts, lobby carts, elevators, brooms, buckets, mops,fax machine
• Under variable temperature conditions
• Around chemicals, fumesand orodor hazards
• Around dust and or mite hazards

Physical Requirements:

• Long hourssometimesrequired
• Medium work – Lifting up to 50 poundsandpushing/pulling up to 100 poundsoccasionallyand/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
• Ability to bend, stretch, twist, stoopor reach with your body and armsrepeatedly without difficulty
• Ability to stand for long hours and walk long distances without fatigue
• Ability to work under variable temperatures and noise levels
• Near Vision- The ability to see details at close range

Mental Requirements:

• Oral and Written Comprehension and Expression -Must be able to convey& understand information and ideas in English
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of theparticular need
• Must be effective at listening to, understanding, and clarifying the concerns and issuesraised by co-workers and guests
• Mathematical Reasoning- Must be able to work with and understand basic arithmetic functions
• Must be able to identify differences and similarities, detect changes in circumstances or events and analyze and evaluateresults;choosing the best solution to solve problems.

Duties & Functions

• Approach all encounters with guests and employees in a friendly,service orientedmanner
• Maintain regular attendance in compliance with New Castle standards, as required by scheduling which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, which include wearing the properbusiness attire and nametag when working
• Comply at all timeswith New Castle standards and regulations to encourage safe and efficient hotel operations
• Inspect work performed to ensure that it meetsspecificationsand established standards.
• Select the most suitable cleaning materials for different types of linens, furniture, flooring and surfaces
• Instruct staff in work policies and procedures, and the use and maintenance of equipment
• Secure issued keysat all times, report lost or stolen keys immediately
• Follow proper SOP on entering and securing guest rooms
• Report all lost and found items toservice express
• Report any maintenance repairs immediately toservice express
• Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention
• Communicate to supervisors/managers any performance challenges that may require actions,such as:promotions, transfers and dismissals
• Advise managers, front desk agents, or admitting personnel of rooms ready for occupancy
• Notify Room Attendant(s) of any deficiencies found in room, and not on Attendant’s board. Provide coaching to Room Attendant and provide visual examples whenever possible
• Re-inspect corrected rooms
• Enter room status into rooms system
• Inspect Room Attendantcarts, closetsand boards
• Assist with on-going training
• Clean guest rooms when needed
• Completes a floor walk of all floors, inspects carpets, walls, ashtrays, mirrors & lights daily
• Balance and prepare individual paperwork for closing of shift
• Connect with the manager on duty at the front office prior to leaving the shift

Marginal

• Participate in all hotel and departmental meetings as requested
• Other duties as required

Benefits at the AC Hotel & Residence Inn Missoula

We believe that taking care of our team means more than just a paycheck. Here's what you can expect when you join us.

Part-Time Employee Benefits:Part-time employees are eligible for the following:

• Holiday pay at time and a half for hours worked on recognized company holidays
• Bereavement leave and pay for the loss of an immediate family member
• 401(k) with company matching
• $600 employee referral bonus program
• Marriott employee discounts
• Free gym membership

Full-Time Employee Benefits:Full-time status is defined as working 30 or more hours per week. Full-time employees are eligible for our complete benefits package, including everything listed above plus:

Health & Insurance Benefits:New full-time employees have 30 days from their start date to enroll in benefits. Our plans include:

• Medical insurance with virtual visit options
• HSA, FSA, and DCSA accounts
• Dental and vision coverage
• Life insurance and AD&D
• Voluntary Short-Term and Long-Term Disability (VSTD/VLTD)
• Nationwide Pet Insurance — all pet plans carry a $250 deductible
• ID Watchdog Identity Theft Protection — real-time alerts and expert support so you never have to face identity theft alone

Employee Assistance Program (EAP):Life happens, and we want you supported beyond the workplace. Our EAP gives you access to:

• Licensed therapists and mental health support
• Legal consultations and financial expert guidance
• Resources for childcare, pet care, home repair, and moving services
• A library of articles, podcasts, videos, and more - available anytime

Time Off & Holidays:We recognize 6 company holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day.

• Holiday Pay:Full-time and part-time employees who work a recognized holiday earn time and a half. Full-time employees not scheduled to work a holiday receive 8 hours of holiday pay at their regular rate.
• Birthday Floating Holiday:Full-time employees receive a floating holiday to celebrate their birthday, to be used within their birthday month.
• PTO:Accrual begins on your first day of employment and becomes available for use after completing your 90-day introductory period. PTO accrues at a rate of 0.0385 hours per hour worked, up to a maximum of 80 hours (10 days) per year. We cap carryover at 80 hours because we genuinely believe time away from work is essential. Once you hit the cap, accrual pauses until you've used some of that well-earned time off.
• Sick Time:After completing the 90-day introductory period, full-time employees accrue sick time at 1 hour for every 30 hours worked, up to a maximum of 40 hours.
• FMLA: Available to full-time employees who meet federal eligibility requirements.

Jury Duty:We've got you covered if you're called to serve. Full-time employees who have completed their introductory period will receive the difference between their regular rate of pay and jury duty pay, based on their normal scheduled hours - up to 8 hours per day and 40 hours per week for each day of jury service.

Bereavement Leave:Full-time and part-time employees who have completed their introductory period and experience the loss of an immediate family member will be granted paid time off for the time actually lost from their regularly scheduled shifts. We are sorry you'll ever need this, but we want you to be able to grieve without added financial stress.

401(k) Retirement Plan:All employees are automatically enrolled in our 401(k) plan at a 3% upon completing their 90-day introductory period. The company provides matching contributions, which is a meaningful investment in your financial future.

$600 Employee Referral Bonus:Know someone great? Send them our way. Both you and the referred employee are eligible for the $600 referral bonus, available to full-time and part-time employees alike. The bonus is paid out in three installments every two months through regular payroll. Please note that the program includes a 6-month clawback period - if the referred employee voluntarily leaves within 6 months, the newly hired employee will be required to repay the incentive to the hotel.

Marriott Discounts: As a Marriott associate, you are eligible to receive highly discounted rates at other Marriott properties.

Gym Membership: We offer a free gym membership to all of our employees.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.