Housekeeping Room Attendant - Wendover

Maverick Gaming; West Wendover (NV); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

Paid Time Off

Flexible schedules

Medical, Vision, and Dental insurance

Short-Term/Long-term Disability

Education Reimbursement up to $5,250

401k plan

Employee meal discount program

And more!

Job summary

Maverick Gaming in West Wendover, NV is seeking a Room Attendant to clean guest rooms to established standards and handle guest requests. You will report maintenance needs, maintain security of rooms, and assist with turnovers while following company policies.

Candidates should have housekeeping experience, be able to stand for long periods, and communicate effectively in English. Join Maverick Gaming to support a clean, safe guest experience and work within a team that values reliability and

Qualifications

• High school diploma or equivalent.
• Hospitality industry experience preferred.
• Excellent guest service skills required.
• Able to stand for long periods (up to 8 hours).
• Knowledge of chemical handling.
• Detail oriented and self-motivated to complete tasks.
• Punctual with reliable attendance.
• Able to communicate effectively in English.
• Follow Maverick Gaming standards and policies.
• Able to lift up to 100 lbs.

Responsibilities

• Follow Maverick policies and sanitation guidelines.
• Clean assigned rooms to established standards.
• Replace linen and replenish bathroom supplies.
• Use proper cleaning chemicals per OSHA and hotel requirements.
• Perform rotation cleaning duties as required.
• Transport supplies and linens to rooms.
• Communicate with guests professionally and handle complaints.
• Ensure room security and guest privacy; turn over lost and found items to supervision.
• Know hotel fire and emergency procedures.
• Inspect rooms for safety and equipment and report issues.
• Adhere to Lost and Found policy and key control.
• Perform related duties as required.

Skills

Hospitality experience

Guest service

English communication

Detail oriented

Punctuality

Stand long hours

Chemical handling

Policy compliance

Communication with guests

Lifting up to 100 lbs

Education

High school diploma or equivalent

Job description

Description

The Room Attendant is responsible for cleaning guest rooms as assigned ensuring both hotels established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest’s requests or complaints. Ensure the confidentiality and security of all guest rooms.

Job Type

Full-time, Part-time

In this role you will:

• Follow all company and department policies and procedures and Maverick Cleaning and Sanitation Guidelines.
• Clean assigned guest rooms by priority according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms and removing trash.
• Replace all linen and replenish all bathroom supplies and room amenities.
• Use correct cleaning chemicals for designated surfaces, according to Osha regulations and hotel requirements.
• Perform rotation cleaning duties as required.
• Transport cart with cleaning supplies, amenities, and linens to assigned guest room and position securely.
• Communicate with guests in a professional and friendly manner. Handle guest complaints, ensuring guest satisfaction.
• Ensure security of guest rooms and privacy of guests; turn over any lost and found items from guest rooms to supervisor.
• Maintain knowledge of hotel fire and emergency procedures.
• Inspect rooms for safety hazards and for the operating condition of equipment. Report any damages or maintenance problems to Housekeeping Supervisor.
• Adhere to Lost and Found policy including key control.
• Perform related and/or other duties as required.

Requirements

To be successful in this role, you should have previous Housekeeping experience and knowledge that includes:

• High school education or equivalent experience.
• Experience in hospitality industry in similar position desired.
• Exceptional guest service skills required.
• Must be able to work in a standing position for long periods of time (up to 8 hours).
• Knowledge of proper chemical handling.
• Detail oriented and self-motivated to complete all tasks with little or no supervision.
• Must be punctual and have regular and reliable attendance.
• Ability to communicate effectively at all times, with all levels of employees and guests.
• Ability to follow all of Maverick Gaming standards policies and procedures.
• Must be able to communicate effectively in English.
• Must be able to grasp, bend, and stoop; push or pull heavy loads weighing up to 100 lbs.

Team Members Will Enjoy:

• Paid Time Off
• Flexible schedules
• Medical, Vision, and Dental insurance
• Short-Term/Long-term Disability Insurance
• Education Reimbursement up to $5,250 annually
• 401k plan
• Employee meal discount program
• And more!

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.For more information on E-Verify, or if you believe that your employer have violated its E-Verify responsibilities, please contact DHS.888-897-7781E-Verify.gov

Salary Description

$13