Housekeeping Room Attendant

LTD Hospitality Group LLC; Virginia Beach (VA); On-site; USD 27,000 - 35,000; Full time

Job summary

LTD Hospitality Group has an immediate opening for a Housekeeper/Room Attendant in Virginia Beach, VA. You will help ensure our guest rooms are clean, welcoming, and comfortable, serving as a key member of the hotel team.

You will be trained as you begin an exciting career with opportunities to grow within LTD's growing portfolio of properties. The role requires attention to detail and the ability to work weekends and holidays; you will contribute to delivering exceptional guest experiences.

Qualifications

• Must have good communication skills, both verbal and written.
• Excellent attention to detail.
• Must be able to move luggage, packages or furniture weighing up to 30 lbs.
• Must be able to work weekends and holidays.

Responsibilities

• Clean and prepare guest rooms to a ready status.
• Replenish supplies such as drinking glasses and writing supplies.
• Tidy guest rooms as required.
• Assist in daily room projects (thresholds, patios, etc.).
• Maintain a clean and orderly housekeeping cart.
• Report discrepancies to Engineering via Front Desk log or work order.
• Assist in maintaining other hotel areas in a clean and orderly condition.
• Respond to guest requests and inquiries promptly.
• Uphold high cleanliness standards as outlined in Self-Inspection.
• Other duties, projects, and tasks as assigned.

Skills

Attention to detail

Good communication skills

Lifting up to 30 lbs

Weekend/holiday availability

Job description

LTD Hospitality Group has an immediate opening for you to join our team as a Housekeeper/Room Attendant. As a Housekeeper with LTD, you will make a difference in the lives of people every single day. You will help them in a significant and tangible way by making sure our guest's home away from home is clean, welcoming, and comfortable!

We will train you as you begin an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties. This position is best suited for someone who enjoys going above and beyond to surpass guest expectations and has attention to detail.

The Room Attendant will be responsible for cleanliness, arrangement and supply of guest rooms in an assigned section.

• Clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and windowsills and coverings, floors and carpets and kitchen area.
• Replenish supplies such as drinking glasses and writing supplies.
• Tidy guest rooms as required.
• Assist in general clean program by changing all blankets, bedspreads, and mattress pads every 60 days or to brand standard.
• Complete assigned daily room projects (thresholds, patios, etc.).
• Assist in the carpet care program by spot cleaning guestroom carpets as the room is being cleaned.
• Maintain a clean and orderly housekeeping cart.
• Report any material discrepancies beyond the scope of the Housekeeping Department to the Engineering Department via Front Desk hot log or work order.
• Assist in maintaining other areas of the hotel in a clean and orderly condition, (i.e. associate lounge, associate locker room, and back of the house area).
• Respond to guest requests and inquiries immediately.
• Maintain consistently high standards as outlined in the Self-Inspection.
• Other duties, projects, and tasks as assigned.

Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.

• Have thorough knowledge of emergency procedures.
• Requires good communication skills, both verbal and written.
• Requires excellent attention to detail
• Must be able to move luggage, packages or furniture weighing up to 30 lbs.
• Must be able to work weekends and holidays.

LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

Please visit https://youtu.be/-ZVpTA3_KUs?si=zf_E4SznGV4_DA13 to learn more about the LTD family

LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.