Housekeeping Room Attendant

Sandman Hotel Group; Plano, Northern (TX, KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Rewards & Recognition

Free Parking

Discounted Hotel Stays for Team

Ongoing Employee events

Growth Opportunities

Dedicated Training Program

Employee Assistance Program (EAP)

Refer a friend or family and earn

NHL Dallas Stars preferred rates

Group Life Insurance, Extended Health,

Complimentary Stays

Milestone Rewards

Job summary

Sandman Signature - USA - Plano is seeking a motivated Housekeeping Room Attendant to maintain pristine guest rooms and public areas with care and attention to detail. Training is provided, and strong customer service mindset helps ensure guests return for memorable stays.

As part of a family of brands, you’ll enjoy team perks, comprehensive discounts, and opportunities for career growth while delivering safe, courteous service in a fast-paced hotel environment.

Qualifications

• No education or experience required, we will train one on one.
• Ability to follow instruction.
• Good communication skills are an asset.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Professional appearance and manners.

Responsibilities

• Clean rooms according to Sandman Hotels standards.
• Maintains up-to-date knowledge of all chemicals and cleaning products, and correct handling procedures.
• Responds to guests and staff inquiries, requests and complaints promptly and courteously.
• Records lost property and returns to Supervisor/Manager at end of shift.
• Reports maintenance and safety hazards to minimize risk.
• Takes responsibility for equipment and ensures proper operation and security.
• Reports unusual or suspicious persons/activities to management.
• Cleans and restocks amenities; handles laundry tasks as needed.
• Stock linen and ensure cleanliness of rooms for next day use.

Skills

Customer relations

Time management

Adaptability

Guest service

Job description

Sandman Signature - USA - Plano, 8451 Parkwood Blvd, Plano, Texas, United States of America

Job Description

Posted Thursday, August 13, 2026 at 3:00 AM

Family owned and operated, we believe in creating memorable experiences that everyone can enjoy with the help of our well-known family of brands, which include Dallas Stars NHL Team , Texas Stars AHL Team , Chop Steakhouse & Bar, Shark Club Bar & Grill, Moxies, Grouse Mountain Resort, Revelstoke Mountain Resort, Sandman Hotel Group, andThe Sutton Place Hotels.

We celebrate Housekeeping Room Attendants as the heart of our hotels. Without you, we simply could not open. Your passion for cleanliness and eagle-eye for detail really help to set us apart, and your commitment to friendly customer service brings our guests back time after time. On top of a competitive compensation package and flexible schedule, we're committed to your professional development and offer real career growth. We know you'd love to hear about our perks'incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

No education or experience required, we will train one on one

Ability to follow instruction

Good communication skills are an asset

Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

Professional appearance and manners

DUTIES:

Clean rooms according to Sandman Hotels standards

Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures

Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner

Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift

Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk

Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times

Reports any unusual or suspicious persons/activities happening in the area of security to the manager

Reports any maintenance issues including burned out light bulbs

Check under bed, drawers, and closet for left behind articles and or trash

Cleans sink and fixtures and restock all terry, soap, glasses, comment cards, coffee and other amenities

Clean coffee pots when needed, - ensures pots are plugged in

Arrange furniture following use by guests

Ensure security of guest rooms and privacy of guests

Perform Laundry tasks when necessary including collect, sort, transport laundry at the beginning of each shift.

Remove laundry from dryers and fold immediately to prevent wrinkling.

Stock linen supply room with clean linens for use for next day.

Laundry to include: bed linens, blankets, Duvets/Comforters, towels & face cloths, and restaurant table linens. At end of day all cleaning cloths will also be washed, dried and folded for housekeeping needs.

Small mending repairs required as needed.

APPLICABLE SKILLS:

Excellent customer relations.

Must have time-management skills.

Adaptable to change and be able to handle multiple priorities under pressure.

Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

• Rewards & Recognition


• Free Parking


• Discounted Hotel Stays for Team Members and Family & Friends rates too!


• Ongoing Employee events, incentives & recognition


• Growth Opportunities- Career Advancement starts from Within


• Dedicated Training Program


• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling


• Refer a friend or family and earn money!


• Preferred Rates for Dallas Stars NHL Games


• Group Life Insurance, Extended Health, Dental, Vision Care!


• Complimentary Stays


• Milestone Rewards

SUMMATION:

The Sandman Hotel Group is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in United States of America to apply

Sandman Signature - USA - Plano, 8451 Parkwood Blvd, Plano, Texas, United States of America