Housekeeping Room Attendant

Atira Hotels; Mount Prospect (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Accident & medical supplementInsurance

Employee assistance program

Hotel room discount

Holiday pay

Life insurance

Long-term disability

Paid time off

Paid training

Job summary

Atira Hotels is seeking a Housekeeping Room Attendant in Mount Prospect, IL to clean guest rooms to brand standards and assist guests promptly with requests. The role requires a pleasant, honest, and friendly demeanor and a flexible weekend schedule.

Responsibilities include room preparation, bed making, replenishing supplies, and maintaining security and privacy. Prior hotel experience is a plus, and a positive, professional attitude is essential for high guest satisfaction.

Qualifications

• Physical mobility and stamina required.
• Ability to follow instructions and detail oriented.
• Professional attitude and ability to work independently.
• Previous hotel-related experience desired.

Responsibilities

• Enter and prepare rooms for cleaning; make beds and dust.
• Vacuum, clean bathroom and replenish guest supplies.
• Attend to guest calls and requests in the assigned area.
• Maintain cleanliness of the work area and ensure privacy.
• Strive to achieve guest satisfaction scores.
• Perform other duties as assigned by supervisor.

Skills

Physical mobility

Detail oriented

Professional attitude

Independent worker

Ability to follow instructions

Job description

"Join the Atira Hotels Family and Build a Legacy of Hospitality!"

• Work Location:Four Points Mount Prospect - 2200 S Elmhurst Rd, Mt Prospect, IL 60056
• Job Type: Part -time
• Pay:$15 - $16 per hour
• Flexible schedule and weekends a must.

Job Overview

The Housekeeping Room Attendant is responsible for performing routine cleaning and servicing of guest rooms and baths, ensuring the hotel maintains a positive image. The attendant must be pleasant, honest, and friendly, addressing guest requests and problems promptly and professionally.

Key Responsibilities

• Room Preparation and Cleaning:
  • Enter and prepare the room for cleaning.
  • Make beds, dust the room and furniture, and vacuum the carpet.
  • Replenish guestroom and bath supplies and amenities according to operational standards.
  • Clean the bathroom, closet, and floor corridor.
  • Perform rotation cleaning duties such as steam cleaning carpets, spring cleaning, and deep cleaning as required.
  • Ensure the security of guest rooms and privacy of guests.
• Guest Interaction and Requests:
  • Deliver and retrieve items on loan to guests, such as irons and ironing boards.
  • Attend to guest calls, requests, and complaints in the assigned area.
• Maintenance and Compliance:
  • Responsible for the cleanliness and maintenance of the work area.
  • Ensure compliance with standard operating procedures.
  • Maintain and secure hotel property within the work area.
• Quality and Performance:
  • Achieve and exceed guest satisfaction scores.
  • Maintain a professional attitude and work independently with attention to detail.
• Perform any other tasks/duties as assigned by the manager/ supervisor.

Qualifications

• Prerequisites:
  • Physical mobility and stamina required.
  • Ability to follow instructions and detail oriented.
  • Professional attitude and ability to work independently.
• Experience:
  • Previous hotel-related experience desired.
• Accident, critical medical supplement insurance
• Employee assistance program
• Employee hotel room discount
• Holiday pay
• Life insurance
• Long-term disability
• Paid time off
• Paid training

WHY YOU’LL LOVE WORKING WITH US:

• Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!
• Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
• Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
• Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
• Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Atira Hotels:

Atira is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.