Housekeeping Room Attendant

24-7 Hotel Management; Knoxville (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated Guest Room Attendants to join their housekeeping team. This role is essential in maintaining the high standards of cleanliness and service that guests expect. You will be responsible for cleaning and preparing guest rooms, ensuring every detail is attended to for a pleasant stay. The position offers a dynamic work environment where no two days are the same, and your contributions directly enhance the guest experience. If you have a passion for service and a keen eye for detail, this opportunity is perfect for you.

Benefits

Competitive salary

Employee discounts

Paid time off

Training & development

Qualifications

• Passion for delivering great service and maintaining cleanliness.
• Ability to respond to guest requests efficiently and courteously.

Responsibilities

• Cleaning guest rooms, including making beds and sanitizing bathrooms.
• Responding to guest requests and maintaining a friendly demeanor.
• Performing deep cleaning and maintaining housekeeping supplies.

Skills

Attention to Detail

Time Management

Customer Service

Job description

Benefits:

• Competitive salary
• Employee discounts
• Paid time off
• Training & development

Are you passionate about delivering great service? We’re searching for Guest Room Attendants to work alongside our Housekeeping Supervisor and Management Team to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely great experiences to our guests.

Our Guest Room Attendants will be responsible for providing exceptional service in room cleaning and preparation. Every day is different, but you’ll mostly be:

• Cleaning guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, polishing surfaces, and organizing amenities. All areas of the guest room need to be appropriately cleaned, dusted, and sanitized.
• Changing and replenishing bed linens, towels, guest amenities etc.
• Removing Room Service trays, dishes, and carts to BOH areas.
• Performing deep cleaning as needed.
• Stocking and maintaining coffee/tea etc.
• Stocking and maintaining housekeeping supply cart daily.
• Disposing of trash and recyclables.
• Responding to guest requests and concerns in a timely, friendly, and efficient manner in accordance with our standards.
• Performing turn down service as needed.
• Forwarding complaints and special requests to appropriate staff to keep every guest happy, evaluating trends/patterns to proactively monitor guest experience.
• Assisting Public Area Attendants when needed.