Housekeeping-Room Attendant

Hyatt Hotels Corporation; City of Utica (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

At Hyatt, we are looking for dedicated Room Attendants/Housekeeping Hosts to help us deliver exceptional guest experiences. You will ensure guest rooms meet our high standards of cleanliness while providing friendly service that reflects our commitment to hospitality and teamwork.

Qualifications

• Prior cleaning experience required.
• Customer service experience is required, preferably in a hotel or related field.
• Must be able to work weekends and holidays.

Responsibilities

• Maintaining the cleanliness of assigned guest rooms.
• Creating a welcoming environment for guests.
• Providing high-quality guest service.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Job description

“I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.”

Peggy Focheux Duval: Director of Learning & Development, France

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine, and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place is a new kind of Hyatt where the style is relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. You are the key to bringing it to life.

Room Attendants/Housekeeping Hosts contribute to the hotel's commitment to high-quality guest service and teamwork. They must appreciate high standards of excellence.

The Room Attendant/Housekeeping Host creates an experience for hotel guests by offering a larger-than-home experience with welcoming, helpful, and exceptional service, while maintaining a clean, comfortable, and inviting environment. This position is responsible for maintaining the cleanliness of assigned guest rooms. Previous cleaning experience and the ability to communicate well with guests are required.

Qualifications

• Prior cleaning experience required
• Customer service experience is required, preferably in a hotel or related field
• Must be able to work weekends and holidays
• Requires strong command of the English language, including speaking, reading, and writing
• Ability to learn quickly and work in a fast-paced environment with guest interaction
• Must be able to multi-task
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast-paced environment

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