Housekeeping Public Space Attendant

AECOM; Providence (RI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company seeks a Housekeeper at a landmark hotel in Providence, RI. The role involves maintaining cleanliness in public areas, ensuring guest satisfaction, and requires a flexible schedule. Ideal candidates will possess strong customer service skills and prior experience in a similar environment.

Benefits

Complete benefits package for full-time associates

Promotion opportunities from within the company

Qualifications

• Prior housekeeping or environmental services experience required.
• Ability to communicate effectively with guests and co-workers.
• Ability to handle stressful situations and maintain professionalism.

Responsibilities

• Maintain cleanliness of public areas and restrooms.
• Respond to guest requests and ensure their satisfaction.
• Participate in department trainings and uphold hotel standards.

Skills

Customer service

Verbal communication

Time management

Stress management

Education

High school diploma or equivalent

Tools

Payroll systems

Job description

Location

Providence Hotel

The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants.The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”.

Job Description

To service and maintain the cleanliness of all public areas including public an associate restrooms, lobbies and executive offices in accordance with Omni Standards. Must be able to work a flexible schedule including the overnight shift.

Responsibilities

• To ensure that the hotel lobbies are serviced throughout the day.• To ensure pool area is cleaned and stocked with clean towels.• To service all men's and ladies' public restrooms in lobby and restaurant areas.• Responds to guest requests as needed.• To care for the corridors and floors throughout the public areas of the hotel; ability to operate floor cleaning equipment as needed.• Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.• Maintain a professional, neat and organized appearance according to Omni Providence standards.• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.• Attend all required department trainings and meetings.• Perform any other duties required by management.

Qualifications

• Excellent customer service and verbal communication skills.• Maintain a professional business appearance, attitude, and performance.• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.• Prior housekeeping experience required or other relevant environmental services experience.• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.• Must have the ability to report to work on time and when scheduled.• Must have the ability to stand and/or walk for extended periods of time.• Must meet standards of appearance and maintain a high level of personal hygiene at all time.• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.• Computer literacy to include: Payroll systems

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].

Job LocationsUS-RI-Providence

Posted Date1 month ago(5/15/2025 12:05 PM)

Requisition ID 2025-123213

# of Openings 1

Category (Portal Searching) Housekeeping