Housekeeping Ops Supervisor — Guest Experience Champion

Poipu Kai; Koloa (HI); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Free on-site employee parking

Employee breakroom amenities

Quarterly celebrations and awards

Local restaurant discounts

Discounted theme park tickets and carr

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Help

Growth and Development Opportunities

Job summary

Aqua Aston Hospitality (AAH) is seeking a Housekeeping Ops Supervisor based in Poipu/Koloa, Hawaii. The role oversees housekeeping tasks, prioritizes room cleaning, and ensures departing rooms are updated and ready for guests.

You will lead staff, monitor cleanliness in rooms, public areas, restaurants, and facilities, and coordinate with other departments to run the department efficiently. The position emphasizes guest experience, professional interaction with guests and colleagues, and

Qualifications

• Requires valid driver''s license with at least 1 year of clean driving history.
• Experience supporting housekeeping operations and guest service in hospitality.
• Stand/walk for extended periods; ability to lift up to 50 lbs.
• Shift flexibility including weekends and holidays.

Responsibilities

• Verify room status and prioritize cleaning; update departing room statuses.
• Prepare and distribute assignment sheets to Housekeeping staff.
• Inspect rooms and public areas to ensure cleanliness and quality standards.
• Coordinate tasks with other departments to maintain efficient operations.
• Welcome guests and address their needs; interact professionally.
• Contribute to team goals and adhere to safety procedures.

Skills

Guest services

Team coordination

Job description

Aqua Aston Hospitality (AAH) is seeking a Housekeeping Ops Supervisor based in Poipu/Koloa, Hawaii. The role oversees housekeeping tasks, prioritizes room cleaning, and ensures departing rooms are updated and ready for guests.

You will lead staff, monitor cleanliness in rooms, public areas, restaurants, and facilities, and coordinate with other departments to run the department efficiently. The position emphasizes guest experience, professional interaction with guests and colleagues, and