HOUSEKEEPING OPERATIONS MANAGER, Lancaster, SC

Crothall Healthcare; Lancaster (SC); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Housekeeping Operations Manager to lead and oversee the support services in Lancaster, SC. In this pivotal role, you will coordinate tasks for frontline associates, ensuring high-quality service delivery while managing staffing schedules and conducting regular inspections. The ideal candidate will possess strong leadership qualities and effective communication skills, with a background in support services or facilities maintenance. Join a forward-thinking company that values employee wellness and offers comprehensive benefits, including medical, dental, and retirement plans.

Benefits

Medical, Dental, Vision insurance

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Employee discounts

Wellness programs

Qualifications

• 4+ years experience in support services or facilities maintenance.
• 1+ year supervisory experience in a customer contact environment.

Responsibilities

• Oversee support services and coordinate frontline associates' tasks.
• Conduct inspections and provide staff education and training.

Skills

Leadership qualities

Effective communication skills

Multi-tasking

Contract administration knowledge

Education

Bachelor’s degree

Tools

MS Office applications

Job description

HOUSEKEEPING OPERATIONS MANAGER, Lancaster, SC

Join to apply for the HOUSEKEEPING OPERATIONS MANAGER, Lancaster, SC role at Crothall Healthcare

Job Summary

As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and serve as a liaison between administration and unit departments to provide high-quality service.

Essential Duties and Responsibilities

• Establish and review standards and work procedures for staff annually.
• Plan work and staffing schedules to ensure adequate service.
• Assist in hiring, interviewing, and training new staff.
• Orient, develop, and supervise supervisory/housekeeping staff.
• Conduct regular inspections and make recommendations.
• Report on goals, accomplishments, and plans monthly.
• Provide staff education and ongoing training.
• Communicate effectively with staff, administration, and other departments.
• Coordinate outside services such as pest control, window cleaning, waste management, and recycling programs.

Qualifications

• Minimum of 4 years' experience in support services, military, housekeeping, or facilities maintenance.
• At least 1 year of supervisory experience in a high customer contact environment.
• Effective written and oral communication skills.
• Ability to multi-task, prioritize, and adapt in a changing environment.
• Leadership qualities, initiative, and responsibility.
• Knowledge of contract administration and office procedures.
• Proficient in MS Office applications.
• Bachelor’s degree preferred.

Benefits

• Medical, Dental, Vision insurance
• Life Insurance, Disability Insurance
• Retirement Plan
• Flexible Time Off, Holiday Time Off
• Employee discounts, wellness programs, and more

Learn more at www.Crothall.com

Qualified candidates must be able to perform essential functions with or without reasonable accommodations. Crothall is an equal opportunity employer and maintains a drug-free workplace.