Housekeeping Office Coordinator

Omni Hotels & Resorts; Oklahoma City (OK); On-site; USD 30,000 - 45,000; Full time

Job summary

A luxury hotel in downtown Oklahoma City is seeking a Housekeeping Office Coordinator to oversee housekeeping staff assignments and ensure efficient operations. This role requires fluency in English, previous hotel experience, and effective communication skills, making it ideal for a candidate passionate about hospitality.

Qualifications

• Must have previous hotel housekeeping experience.
• Ability to work days, afternoons, weekends, and holidays.
• Previous experience as a coordinator and/or answering phones strongly preferred.

Responsibilities

• Coordinate work assignments for housekeeping staff.
• Manage day-to-day office operations for housekeeping.
• Maintain Lost and Found records.

Skills

Fluent English

Basic computational ability

Bilingual in Spanish

Job description

Location

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park.

The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park.

Job Description

The Omni Oklahoma City Hotel will be a true outdoor recreation, entertainment and culinary destination paying homage to the heritage and modern progress of the city. With 605 guest rooms and suites, the luxury hotel will showcase views of the 70-acre Scissortail Park and the downtown skyline with 75,000 square feet of meeting and event space, sports bar, specialty restaurant, coffee shop and a retail venue.

The Housekeeping Office Coordinator will coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, seamstress and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. Responsible for the day to day office operations for the housekeeping department.

Responsibilities

• Open and close Housekeeping Department daily.
• Maintain Lost and Found records.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy requests.
• Respond to all phone calls/ requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the Front Desk.
• Maintain cleanliness and organization in department.
• Walk the floors and inspect guest rooms.

Qualifications

• Must be able to read, write, and communicate in fluent English.
• Must have previous hotel housekeeping experience.
• Ability to work days, afternoons, weekends, and holidays.
• Must possess basic computational ability.
• Must reside within 50 miles of the hotel.
• Previous experience as a coordinator and/or answering phones strongly preferred.
• Bi-lingual in Spanish preferred.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [e-mail].