Housekeeping Office Coordinator

Omni Hotels & Resorts; Asheville (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A luxury hotel and spa in Asheville is seeking a Housekeeping Office Coordinator to manage daily office operations and coordinate housekeeping staff. Responsibilities include dispatching work requests, maintaining cleanliness and organization, and ensuring effective communication with all departments. The ideal candidate will have strong communication and computer skills, along with a passion for guest service.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess computer skills.

Responsibilities

• Open and close the Housekeeping Department daily.
• Maintain Lost and Found records.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Respond to all phone calls/requests from guests and other departments.
• Walk the floors and inspect guest rooms.

Skills

Communication skills

Basic computational ability

Computer skills

Language proficiency

Job description

Overview

Housekeeping Office Coordinator

Location: US-NC-Asheville

Job Details

Requisition ID: 2025-127096

Category: Housekeeping

Number of Openings: 1

Employer

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm. The property features sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award-winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion to serve others, Omni Grove Park Inn & Spa may be your perfect match.

Job Description

Coordinate the work assignments for housekeeping staff including, but not limited to, room attendants, housemen, lobby and turndown attendants, each day; respond to guest and associate calls and dispatch work tickets appropriately. Responsible for day-to-day office operations for the housekeeping department. Swing shift: 2 days 1st shift and 3 days 2nd shift.

Responsibilities

• Open and close Housekeeping Department daily.
• Maintain Lost and Found records.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy request.
• Respond to all phone calls/requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the Front Desk.
• Maintain cleanliness and organization in department.
• Walk the floors and inspect guest rooms.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess computer skills.

Equal Employment Opportunity

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP\'s Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].