Housekeeping Manager | Valley River Inn

Columbia-Hospitality; Eugene (OR); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

LTD Bus Pass

Get Paid Daily

Paid Time off & Holiday Pay

Medical

Dental

Vision

Disability

401K

HSA/FSA Plans

Values Based Culture

Culture Add

Referral Bonus

Discounted Lodging, Dining, Spa, Golf,

Discounted Travel

Employee Assistance Program

Committee Participation Opportunities

Task Force Work Opportunities

Online Learning Platform

Pet Insurance Discounts

Job summary

Valley River Inn in Eugene, Oregon seeks a seasoned housekeeping manager to lead daily operations, uphold brand standards, and ensure guest rooms meet the highest quality. You will implement procedures, supervise staff, and manage budgets.

Columbia Hospitality offers a robust benefits package, paid time off, daily pay options, and opportunities for career growth in a values-driven, riverfront setting.

Qualifications

• 3+ years of housekeeping management experience in a hotel, inn, or resort.
• Strong knowledge of applicable laws, codes, and regulations.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or regulations.

Responsibilities

• Manages day-to-day housekeeping operations and follows policies.
• Develops procedures to meet standards and goals.
• Conducts daily inspections of guestrooms and related areas.
• Manages departmental budget, revenue, expenses, and labor costs.
• Reports unsafe conditions and ensures equipment is maintained.
• Maintains department equipment and supply inventories.
• Advise guests, clients, and team on housekeeping matters.
• Selects, trains, schedules, and counsels staff; leads by example.
• Provides performance assessments and upholds safety procedures.

Skills

Housekeeping management

Communication skills

Reading and interpreting regulations

Time management

Financial management

People management

Computer literacy

Tools

Microsoft Office

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Valley River Inn, 1000 Valley River Way, Eugene, Oregon, United States of America

Job Description

Let’s start off with the most important part-what’s in it for you:

The Perks

*Eligibi lity of perks is dependent upon job status

• Salary Range: $65,000 - $70,000 DOE
• LTD Bus Pass
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:

Your Impact

• Manages the day-to-day operations of the housekeeping department. Follows all appropriate policies and procedures (e.g. key control, lost and found).
• Develops and implements procedures to ensure that all housekeeping activities and services meet or exceed the established standards and goals.
• Conducts daily inspections of serviced guestrooms, front of house areas, storage rooms and relevant back of the house areas.
• Manages the departmental budget. Monitors revenue, expenses and labor costs.
• Reports all unsafe conditions immediately. Ensures all equipment is properly maintained and functioning. Ensures all equipment is used only as intended.
• Establishes and maintains department equipment and supply inventory levels appropriate to property requirements.
• Advise guests, clients and team members on housekeeping matters.
• Selects, supervises trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards.
• Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures.
• Maintains all safety standards and trains all staff on safety procedures. Actively participates in the established safety committee.
• Conducts training on job standards and areas of responsibility as needed.

What You Bring

• 3+ years’ experience in a housekeeping management role at an inn, hotel, resort or equivalent
• Working knowledge of all applicable laws, codes and regulations
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals.
• Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public.
• Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals.
• Ability to compute rate, ratio, discounts, interest, commissions, proportions, and percentages and to draw and interpret bar graphs.
• Ability to create a team environment within and across departments.
• Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements.
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work:

Welcome to Eugene’s Only Riverfront Hotel—a place where natural beauty meets warm hospitality. Nestled along the banks of the Willamette River, Valley River Inn offers a tranquil retreat for guests with over 250 fully renovated rooms and suites, each thoughtfully designed to reflect the Pacific Northwest charm while providing the comforts of a modern, upscale experience.

Whether it’s savoring a glass of local Willamette Valley wine on a private balcony overlooking the river or enjoying the vibrant sunset, the setting offers an unforgettable connection to Eugene’s natural surroundings.

This historic property is home to Sweet Waters on the River, a beloved local dining destination, and features over 15,000 square feet of flexible meeting and event space, making it a favorite for gatherings of all sizes. Located just minutes from Eugene’s bustling downtown, the University of Oregon, and iconic venues like Autzen Stadium and Hayward Field, Valley River Inn is at the heart of Eugene’s cultural and recreational scene.

Valley River Inn, 1000 Valley River Way, Eugene, Oregon, United States of America