Housekeeping Manager - Tempo New York Times Square

Hilton Worldwide, Inc.; New York (NY); On-site; USD 75,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Manager for its vibrant property in Times Square. This role involves overseeing daily housekeeping operations, ensuring exceptional cleanliness and service standards, and managing a team to deliver outstanding guest experiences. Join a company that values hospitality, integrity, and teamwork, and offers a supportive environment for career development and personal growth. With a commitment to quality and customer focus, this is an exciting opportunity to make a significant impact in a renowned hospitality setting.

Benefits

Medical insurance for you and your family

Mental health resources

Paid time off (PTO)

Travel discounts through Go Hilton

Parental leave

Matching 401(k)

Employee stock purchase program at 15% discount

Debt-free education options

Career development opportunities

Recognition and rewards programs

Qualifications

• Previous housekeeping management experience in a similar-sized property.
• Experience managing Local 6 unionized team members.

Responsibilities

• Manage daily housekeeping operations to ensure cleanliness and service standards.
• Monitor team performance and conduct staff training and inspections.

Skills

Housekeeping Management

Team Leadership

Budgeting

Staff Training

Quality Control

Job description

Job Description - Housekeeping Manager - Tempo New York Times Square (HOT0BKCH)

We are seeking a Housekeeping Manager for our stunning property featuring 661 rooms with floor-to-ceiling windows overlooking Times Square. The sky lobby on the 11th floor offers communal workspaces, a fitness center, and hydration station.

Responsibilities include:

• Managing daily housekeeping operations to ensure cleanliness, service, and quality standards for guest rooms, public spaces, restrooms, offices, and banquet/meeting rooms.
• Ensuring timely and efficient room availability for guests.
• Overseeing systems use, cost controls, budgeting, forecasting, and policy enforcement.
• Monitoring and developing team member performance through supervision, counseling, evaluations, and recognition.
• Conducting room inspections and recruiting, interviewing, and training staff.

Requirements:

• Previous housekeeping management experience in a similar-sized property.
• Experience managing Local 6 unionized team members.
• Full availability, including nights, weekends, and holidays.

Shift Pattern: Full availability, including nights, weekends, and holidays

Salary: $75,000 annually

Benefits:

• Access to pay when needed via DailyPay
• Medical insurance for you and your family
• Mental health resources
• Paid time off (PTO)
• Travel discounts through Go Hilton
• Parental leave
• Matching 401(k)
• Employee stock purchase program at 15% discount
• Debt-free education options
• Career development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

*Benefits may vary based on property-specific terms and collective bargaining agreements.

What will I be doing?

You will manage daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction, overseeing team performance, conducting inspections, and recruiting and training staff.

What are we looking for?

We value our core principles of Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of Urgency. Key attributes include quality, productivity, and customer focus.

Join Hilton Hotels & Resorts, a leader in the hospitality industry since 1919, committed to delivering exceptional guest experiences and fostering a diverse, inclusive environment.