Housekeeping Manager - Sign On Bonus

Sage Hospitality Group; Denver (CO); On-site; USD 65,000 - 68,000; Full time

Benefits offered by this job

Sign-on bonus

RTD EcoPass

Medical, dental & vision insurance

Health savings and flexible spending

Basic Life and AD&D

Company-paid short-term disability

Unlimited PTO

401(k) with employer matching

Employee assistance program

Tuition Reimbursement

Hotel/Restaurant discounts

Referral Bonus program

Job summary

The Crawford Hotel, part of Sage Hospitality Group in Denver, is seeking a Housekeeping Manager to lead the housekeeping and laundry departments, ensuring impeccable cleanliness and guest satisfaction. You will supervise associates, coordinate schedules, and work across departments to maintain high standards.

We value leadership, strong communication, and the ability to manage resources effectively. This role offers competitive benefits, growth opportunities, and a path to advance within our

Qualifications

• Leadership and team-building abilities.
• Professional appearance and demeanor.
• Excellent guest communication and service mindset.

Responsibilities

• Direct and supervise housekeeping staff; plan schedules and assign duties.
• Lead pre-shift meetings; coordinate arrivals, departures, VIPs, and room assignments.
• Assist Executive Housekeeper in hiring and onboarding new staff.
• Monitor productivity; recommend promotions or changes in status.
• Handle employee relations and disciplinary actions as needed.
• Decide on materials, supplies, and tools to be used and stocked.
• Inspect cleanliness of guest rooms, public areas, and back-of-house.
• Ensure compliance with safety, SOPs, and sanitation standards.
• Implement emergency procedures to protect guests and staff.
• Assign tasks to staff to ensure smooth operations and coverage.
• Manage inventory and control expenses while ensuring supplies are available.

Skills

Self-starter

Appearance

Guest communication

Education

Post-high school education

Job description

Why us?

Position salary range: $65,000-$68,000 annually

Eligible for $1,000 Sign On Bonus

Job Close Date: October 15, 2026 or until filled

At The Crawford Hotel, you’re not just joining a team—you’re becoming part of the heartbeat of Denver. Perched above the historic Denver Union Station, we’re more than a hotel; we’re a destination where stories unfold, connections thrive, and history comes alive.

Our team is driven by passion and purpose, delivering unforgettable experiences through attention to detail and a genuine passion for hospitality. We celebrate individuality, foster adventure, and take pride in making every moment extraordinary for our guests—and for each other.

When you join us, you gain more than a job; you gain a place to grow, thrive, and make your mark at one of Denver’s most iconic landmarks. With competitive benefits, a supportive culture, and opportunities to elevate your career, The Crawford Hotel is a one-of-a-kind destination for one-of-a-kind team members. Work where you belong.

A Rewarding Experience:

• Eligible to participate in Sage bonus plan. Up to 20% of your salary
• Complementary RTD EcoPass
• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Unlimited paid time off
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee assistance program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Job Overview

The Housekeeping Manager leads the housekeeping department by managing associates’ and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Responsibilities

• Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
• Lead pre-shift meetings communicates arrivals, departures, identifies VIP’s, delegates room assignments and duties.
• Assist the Executive Housekeeper in interviewing and selecting new Associates for hire
• Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status
• Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary
• Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Qualifications

Education/Formal Training

One to two years of post-high school education.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Can communicate well with guests.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
• Ability to assess required reaction to meet standards.
• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
• Climbing stairs -approximately 40 steps 15% of 40 hour week.
• No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Salary

USD $65,000.00 - USD $68,000.00 /Yr.