Housekeeping Manager - MGM Grand

MGM Resorts International; Las Vegas (NV); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Wellness programs

Discounts

Free meals

Free parking

Health benefits

Development opportunities

Job summary

MGM Resorts International in Las Vegas seeks a seasoned Housekeeping Manager to oversee daily operations of assigned areas and ensure adherence to quality standards. You will lead, train, and evaluate Guest Room Attendants and House Persons, balancing workloads and promoting guest satisfaction.

The role demands supervisory experience, a high school diploma or GED, and flexibility to work varied shifts, including weekends and holidays.

Qualifications

• High School Diploma or GED Required.
• Must be a minimum of 18 years of age.
• 2+ years of relevant housekeeping experience required.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Oversee and ensure the smooth operation of assigned area
• Supervise, train, direct, and assist all employees assigned to the area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform daily written guest room inspections in accordance with department standards
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Education

High School Diploma or GED

2+ Years of Prior Relevant Experience

Job description

Las Vegas, Nevada

THE SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Housekeeping Manager to oversee and ensure the smooth operation of assigned housekeeping areas. All duties are to be performed in accordance with departmental policies, practices, and procedures.

THE DAY-TO-DAY:

• Oversee and ensure the smooth operation of assigned area

• Supervise, train, direct, and assist all employees assigned to the area

• Distribute workload fairly and evenly to those assigned to the station

• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons

• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly

• Perform daily written guest room inspections in accordance with department standards

• Perform frequent and consistent visual inspections of guest rooms and assigned public areas

• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper

• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

THE IDEAL CANDIDATE:

• High School Diploma or GED Required

• Must be a minimum of 18 years of age

• 2+ Years of Prior Relevant Experience (In related field) Required

• Work varied shifts, to include weekends and holidays Required

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

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