Housekeeping Manager: Lead Seamless Guest Experiences

Hilton; Elizabeth (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Hilton in Elizabeth, NJ is seeking a Housekeeping Manager to oversee daily housekeeping operations, ensure room readiness, and uphold Hilton's standards of cleanliness and service.

You will inspire and develop a team, monitor performance, coach staff, and manage budgeting, forecasting, and policy enforcement to drive guest satisfaction and operational efficiency.

This role requires a passion for hospitality, integrity, leadership, and a commitment to creating memorable stays for every guest.

Qualifications

• A passion for spreading the light and warmth of Hospitality
• Integrity and doing the right thing
• Leadership and team motivation
• Teamwork drives best outcomes
• Ownership and accountability
• Focus on Now with urgency and discipline

Responsibilities

• Oversee daily housekeeping operations: manage cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Ensure room readiness: coordinate housekeeping to ensure rooms are cleaned and available for guests promptly and efficiently
• Manage departmental processes: oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
• Conduct inspections: oversee room and public area inspections to maintain high-quality standards
• Inspire and develop the team: supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Job description

Hilton in Elizabeth, NJ is seeking a Housekeeping Manager to oversee daily housekeeping operations, ensure room readiness, and uphold Hilton's standards of cleanliness and service.

You will inspire and develop a team, monitor performance, coach staff, and manage budgeting, forecasting, and policy enforcement to drive guest satisfaction and operational efficiency.

This role requires a passion for hospitality, integrity, leadership, and a commitment to creating memorable stays for every guest.