Housekeeping Manager - Home2 by Hilton Garden Grove

Kaizen Lab Inc.; Garden Grove (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off

Employee discounts

Job summary

Kaizen Lab Inc. is seeking a Housekeeping Manager to oversee all housekeeping operations for a hotel property in Garden Grove, CA. You will lead housemen, laundry, and breakfast staff, ensuring Home2 by Hilton standards are met and costs are controlled.

Responsibilities include staffing, training, inspections, inventory management, and cross-department coordination to deliver exceptional guest satisfaction. Flexible hours and weekend coverage are required.

Qualifications

• Experience in a housekeeping management role.
• Strong leadership and team management.
• Excellent organizational and time management abilities.
• Knowledge of cleaning products, techniques, and safety procedures.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Lead and manage the housekeeping team, including housemen, laundry staff, housekeepers, and breakfast personnel.
• Provide training, guidance, and support to ensure high standards of cleanliness and service.
• Conduct regular staff meetings to communicate expectations and address any concerns.
• Order cleaning supplies and equipment as needed, ensuring the department is well-stocked.
• Maintain accurate inventory records and monitor usage to minimize waste and control costs.
• Conduct thorough inspections of guest rooms and public areas to ensure compliance with Home2 by Hilton standards.
• Coordinate with other departments to ensure seamless operations and guest satisfaction.
• Prepare and submit regular reports on housekeeping operations, including staffing, inventory, and maintenance needs.

Skills

Leadership

Staff Management

Communication

Safety Procedures

Time Management

Job description

Overview

The Housekeeping Manager will oversee all housekeepingoperations, including the management of housemen, laundry staff, housekeepers, andbreakfast personnel. This role is crucial in maintaining the cleanliness andoverall presentation of the property, ensuring compliance with the Home2 byHilton standards. The Housekeeping Manager will also be responsible forordering supplies, taking inventory, and conducting room inspections.

Key Responsibilities

Supervision and Leadership

Lead and manage the housekeeping team, includinghousemen, laundry staff, housekeepers, and breakfast personnel.

Provide training, guidance, and support to ensure highstandards of cleanliness and service.

Conduct regular staff meetings to communicateexpectations and address any concerns.

Inventory and Supplies Management

Order cleaning supplies and equipment as needed, ensuringthe department is well-stocked.

Maintain accurate inventory records and monitor usage tominimize waste and control costs.

Room Inspections

Conduct thorough inspections of guest rooms and publicareas to ensure compliance with Home2 by Hilton standards.

Address any deficiencies and implement corrective actionsas necessary.

Operational Support

Assist in cleaning guest rooms during periods of lowoccupancy to maintain service levels.

Coordinate with other departments to ensure seamlessoperations and guest satisfaction.

Quality Assurance

Ensure that allhousekeeping staff adhere to safety and sanitation policies.

Respond promptlyto guest requests and feedback regarding cleanliness and service.

Reporting

Prepare and submit regular reports on housekeepingoperations, including staffing, inventory, and maintenance needs.

Qualifications

Previous experience in a housekeeping management role,preferably in a hospitality setting.

Strong leadership and team management skills.

Excellent organizational and time management abilities.

Knowledge of cleaning products, techniques, and safetyprocedures.

Ability to work flexible hours, including weekends andholidays.

Strong communication skills, both verbal and written.

Physical Requirements

Ability to lift and carry up to 50 pounds.

Ability to stand, walk, and bend for extended periods.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• Employee discounts