Housekeeping Manager - Hilton Garden Inn Patriot Place

Colwen Management Inc; Foxborough (MA); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Housekeeping Manager to lead a team at a premier hotel. This role focuses on maintaining exceptional cleanliness and guest satisfaction while fostering a positive work environment. The ideal candidate will possess strong leadership skills, a keen eye for detail, and the ability to manage a diverse team. With a commitment to excellence, you will ensure that all operations align with brand standards. Join a company that values hard work and character, providing ample opportunities for career advancement and personal growth.

Benefits

Medical Insurance with Company-Funded HRA

Vision Insurance

Flexible Spending Accounts

Paid Time Off Programs

401K Plan with Employer Match

Hotel Discount Travel Program

Exclusive Associate Discounts

Training and Development Programs

Qualifications

• 2 years of previous Housekeeping or related experience, hotel preferred.
• Strong leader with excellent communication and organizational skills.

Responsibilities

• Manage daily operations and ensure adherence to cleanliness standards.
• Recruit, train, and support housekeeping associates.

Skills

Leadership

Communication Skills

Organization

Multi-tasking

Customer Service

Education

High School Diploma

2 years of Housekeeping experience

Tools

Property Management System

Common Computer Software

Job description

Requisition Number: HOUSE003265

Apply now

• Posted : May 1, 2025
• Full-Time

Locations

Showing 1 location

Hilton Garden Inn Patriot Place
27 Patriot Place
Foxborough, MA 02035, USA

Description

Hilton Garden Inn Patriot Place, a Colwen Hotels Property, is seeking an engaging, friendly, and detail-oriented Housekeeping Manager to join our team. The primary responsibilities of this role will be to lead the housekeeping team and uphold company and brand standards for delivering the highest level of cleanliness to our guests. The ideal candidate is a hands-on individual who is ready to work, driven to improve guest satisfaction, and develop our team of associates. The Housekeeping Manager will ensure excellence in hotel cleanliness and guest service.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

• Manages day-to-day operations of the department to ensure associates adhere to Colwen Hotels and brand standards and consistently meet and exceed business and guest expectations.
• Responsible for recruiting, interviewing, and hiring associates for the Housekeeping department.
• Develop specific departmental goals and objectives to prioritize, organize, and get work done.
• Drive ongoing associate engagement/recognition initiatives.
• Establish and maintain open collaborative relationships with direct reports and team membersto ensure everyone is treated with dignity and respect.
• Manage the ordering and inventory for the Housekeeping department supplies and uniforms to ensure correct par levels.
• Supervise staffing levels to ensure that guest services, operational needs, and financial objectives are met and work to continuously improve GSS scores.
• Adhere to Colwen and brand cleanliness standards for both rooms and public spaces.
• Provide support to the Hotel General Manager.
• Tour and inspect property daily and monitor for cleanliness, safety and security, product quality, and exceptional service throughout.
• Train and support all associates and ensure they perform in accordance with established Colwen Hotels and brand standards.
• Conduct new hire orientation and onboarding of new associates.
• Maintain key control and lost and found procedures and ensure staff is trained in both.
• Plan work schedules and room assignments with minimum disruption to guests.
• Perform technical and administrative duties including writing and reviewing reports, and monitoring department checkbooks.
• Ensure compliance with Federal & State Labor laws.
• Perform other duties as assigned.

Requirements:

• 2 years of previous Housekeeping or related experience, hotel preferred
• Specific brand experience preferred
• Strong Leader of people
• Excellent written and verbal communication skills
• Strong organization and multi-tasking abilities
• Proficient in English language/Bilingual is a plus
• Familiar with common computer software programs
• Ability to learn new computer software programs and operate property management system
• Willingness to work rotation work schedule including weekends and holidays

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.