Housekeeping Manager

Hyatt Hotels; Village of Farmingdale (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading hotel brand is hiring a Housekeeping Manager to oversee the cleanliness and upkeep of the property while managing housekeeping teams. This role emphasizes leadership, communication, attention to detail, and the establishment of a collaborative guest experience. The ideal candidate will possess experience in hotel management, and demonstrate professional integrity and a passion for customer service.

Benefits

Medical, dental, and vision plans

401K options

Tuition assistance

Discounted room rates at Concord managed hotels

Qualifications

• Experience in a leadership role in hotels or similar environments.
• Strong communication skills and customer service orientation.
• Composed under pressure and pride in work quality.

Responsibilities

• Oversee housekeeping, laundry, and houseperson teams.
• Collaborate with Front Desk and Maintenance for seamless guest experience.
• Train, mentor, and hold team accountable for results.

Skills

Attention to detail

Organizational skills

Communication

Leadership

Professionalism

Job description

We are hiring a Housekeeping Manager!

As Housekeeping Manager, you will oversee the housekeeping, laundry, and houseperson teams, playing a key role in the property's management. You will collaborate with the Front Desk and Maintenance Departments to ensure a seamless guest experience, taking full ownership of cleanliness and property upkeep.

As a leader, you will set the example for your team, demonstrating attention to detail, organizational skills, and professionalism. Your ability to train, drive productivity, and anticipate needs while staying composed during busy times is essential. You will coach, mentor, and hold your team accountable for their results while supporting their development through onboarding, training, and performance management.

Qualifications:

· Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.

· Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.

· You take pride in your work.

· Experience leading a team to success.

· Actively engaged and passionate about where you work.

· Works with professionalism and integrity.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Qualifications Motivations

Preferred

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Goal Completion : Inspired to perform well by the completion of tasks

Self-Starter : Inspired to perform without outside help

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.