Housekeeping Manager

Valor Hospitality Partners, LLC; Starkville (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Team member hotel discount program

Uniforms provided

Health, Dental, Vision, Life Insurance

Paid PTO after 90 days

401k eligibility

Job summary

Valor Hospitality Partners, LLC seeks a Housekeeping Manager for Hilton Garden Inn Starkville, MS. You will lead housekeeping operations, ensuring clean guest rooms and public areas while balancing asset protection and guest satisfaction.

The role emphasizes strong leadership, staff development, and effective communication. Weekend/holiday availability and hotel-experience preference are required for success in this fast-paced environment.

Qualifications

• Minimum of 3 years of experience in Rooms Management or a related management position.
• Hotel experience preferred.
• Strong leadership qualities, the ability to motivate staff, and excellent communication skills.
• Ability to make effective decisions under pressure and resolve conflicts.
• Must be able to work weekends, holidays, and flexible hours as needed by the business.

Responsibilities

• Supervise the housekeeping staff, provide training and performance feedback to ensure efficiency.
• Supervise/inspect cleaning of guest rooms, public areas, and back of the house to high cleanliness standards.
• Assign tasks, manage inventories, and control supplies to reduce expenses.
• Respond to guest requests and concerns to ensure satisfaction.
• Log Lost and Found items and handle inquiries to maintain controls.
• Participate in emergency training and procedures for guest and staff safety.
• Assist evening staff with duties when needed and take on special projects and committees.

Skills

Leadership

Communication

Conflict resolution

Staff supervision

Job description

## Housekeeping ManagerApplylocations: Hilton Garden Inn Starkville, Mississippiposted on: Posted Todayjob requisition id: JR108554# Competitive + BenefitsWe are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.Our culture runs on passion, enthusiasm and fun " we love what we do! We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.# BENEFITS PACKAGE* Competitive Salary* Team Member Hotel Discount Program* Uniforms Provided* Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options* Paid PTO beginning after ninety (90) days of employment* Immediate eligibility for 401k and employer match* Team Member Awards and Recognition programs throughout the year* Food and Beverage Discounts* Tuition Reimbursement# **The Role****POSITION PROFILE**Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.**ESSENTIAL RESPONSIBILTIES*** Supervise the housekeeping staff; providing open communications, training, coach and counsel and provide performance feedback to ensure maximum efficiency.* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.* Respond to guest requests, concerns and problems to ensure guest satisfaction.* Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.* May assist the evening staff in the performance of duties to include: cleaning of lobby, turndown service, trash removal.* Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES*** Minimum of 3 years’ experience in Rooms Management or a related management position.* Hotel experience preferred.* Strong leadership qualities, the ability to motivate staff, and excellent communication skills.* Ability to make effective decisions under pressure and resolve conflicts.* Must be able to work weekends, holidays, and flexible hours as needed by the business.**PHYSICAL DEMANDS*** Physical stamina to stand, walk, bend,and lift objects weighing up to 50 lbs* Be able to push and pull carts* Good vision for detailed inspection* Manual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are.