Housekeeping Manager

BARDO Hotels; Savannah (GA); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision and wellness

Company-matched 401(k)

Paid time off (up to 20 days)

Complimentary daily meals

Employee room rates

Descripción de la vacante

Hotel Bardo Savannah seeks an experienced Housekeeping Manager to lead daily operations across guest rooms, public areas, laundry, and back-of-house spaces. This onsite role requires hands-on leadership, coaching, and a focus on maintaining exceptionally high cleanliness standards while coordinating with Front Office and Engineering.

The ideal candidate has 3+ years of supervisory housekeeping experience in luxury environments, with flexibility to work mornings, evenings, weekends, and holidays

Formación

• 3+ years housekeeping supervisory or managerial experience in a hotel or resort.
• Experience in a luxury, upscale, or high-service full-service property preferred.
• Strong understanding of detailed guest room and public area cleaning standards and room inspection processes.
• Hands-on leadership style with visible floor presence.
• Ability to work long hours including mornings, evenings, weekends, and holidays.

Responsabilidades

• Lead daily housekeeping operations across guest rooms, public areas, laundry, and service areas
• Maintain exceptionally high standards for cleanliness and presentation
• Spend significant time on the floor inspecting rooms and public spaces, coaching team members, and supporting execution
• Lead, develop, and hold accountable housekeeping supervisors, room attendants, housepersons, and laundry team members
• Coordinate closely with Front Office on room readiness, VIP arrivals, special requests, and changing operational priorities
• Support daily staffing, assignments, scheduling, productivity, inventory, and departmental reporting
• Partner with Engineering to identify maintenance concerns and ensure appropriate follow-through
• Respond quickly and thoughtfully to housekeeping-related guest concerns
• Support the team during high-volume or challenging periods and step into the operation when needed
• Partner with the Director of Housekeeping on departmental priorities, standards, training, and team performance

Conocimientos

Housekeeping leadership

On-floor operations

Staff coaching

Detail-oriented

Flexible schedule

Descripción del empleo

About the role

Hotel Bardo Savannah is seeking an experienced Housekeeping Manager to help lead the day-to-day operation of our Housekeeping team. While Bardo is an intimate luxury property, our expectations for cleanliness, presentation, and attention to detail are exceptionally high. Maintaining that standard requires a leader who is highly visible, hands-on, and comfortable spending the majority of the day in the operation.

Working closely with the Director of Housekeeping, this role leads across guest rooms, public areas, laundry, and back-of-house spaces - inspecting rooms, coaching team members in real time, supporting daily assignments, addressing cleanliness concerns, and stepping in wherever the operation needs leadership.

This is not primarily an office or administrative role. The right candidate enjoys being on the floor, understands the physical and operational demands of luxury housekeeping, and is comfortable with long, active days when business requires it.

This is an onsite position located at Hotel Bardo Savannah. Candidates must have hotel or resort housekeeping leadership experience and the flexibility to work mornings, evenings, weekends, and holidays based on operational needs.

What you'll do

• Lead daily housekeeping operations across guest rooms, public areas, laundry, and service areas
• Maintain exceptionally high standards for cleanliness, presentation, and detailed cleaning throughout the hotel
• Spend significant time on the floor inspecting rooms and public spaces, coaching team members, and supporting execution
• Lead, develop, and hold accountable housekeeping supervisors, room attendants, housepersons, and laundry team members
• Coordinate closely with Front Office on room readiness, VIP arrivals, special requests, and changing operational priorities
• Support daily staffing, assignments, scheduling, productivity, inventory, and departmental reporting
• Partner with Engineering to identify maintenance concerns and ensure appropriate follow-through
• Respond quickly and thoughtfully to housekeeping-related guest concerns
• Support the team during high-volume or challenging periods and step into the operation when needed
• Partner with the Director of Housekeeping on departmental priorities, standards, training, and team performance

Qualifications

• 3+ years of housekeeping supervisory or management experience in a hotel or resort environment
• Experience in a luxury, upscale, or high-service full-service property strongly preferred
• Strong understanding of detailed guest room and public area cleaning standards and room inspection processes
• Proven ability to lead operational teams through coaching, accountability, and a visible leadership presence
• Comfortable working a physically active role and spending extended periods throughout the hotel operation
• Strong organization, communication, judgment, and problem-solving skills
• Willing and able to work a highly flexible schedule, including early mornings, evenings, weekends, holidays, and extended days when business demands
• A hands-on leadership style and genuine commitment to maintaining exceptional standards

Why Bardo?

Be part of something rare.

• Join the team behind Travel + Leisure's #1 Hotel in Savannah.
• Work alongside curious, creative and passionate people who care deeply about their craft.
• Be empowered to create thoughtful, memorable moments for guests and for one another.

Take care of yourself.

• Medical, dental, vision and wellness benefits for eligible full-time team members
• Company-matched 401(k) with fast vesting
• Up to 20 days of paid time off, paid holidays and a paid birthday
• Complimentary daily team member meal

Experience Bardo.

• Complimentary two-night stay at Hotel Bardo Savannah
• Team member discounts on dining, Saltgrass Spa treatments, retail and The Cooking School at Saint Bibiana
• Complimentary fitness classes
• Opportunities to experience the hotel as our guests do

Travel well.

• Employee rates at select Leading Hotels of the World properties
• Discounts at Highgate hotels worldwide

Grow with Left Lane.

• Referral incentives and guest recognition programs
• Career development opportunities across a growing hospitality portfolio
• Opportunities to learn, lead and build a career alongside an ambitious hospitality team

We believe remarkable hospitality begins with remarkable people. People who notice the details. Who take pride in making someone's day. Who bring warmth, curiosity and character to what they do.

If that sounds like you, there may be a place for you at Bardo.

Come as you are. Create something rare.