Housekeeping Manager

Spire Hospitality; Orlando, Winter Garden (FL, FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Housekeeping Supervisor to lead a team in maintaining impeccable cleanliness and guest satisfaction. This role involves supervising staff, managing schedules, and ensuring high standards are met throughout the hotel. With a focus on creating memorable guest experiences, you will be supported by comprehensive benefits and growth opportunities. If you have a passion for hospitality and leadership, this position offers a chance to make a significant impact in a vibrant environment.

Benefits

Early Wage Access

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching

Paid Time Off

Hotel Discounts

Wellness Programs

Flexible Spending Accounts

Legal Support

Qualifications

• 1-3 years in a supervisory or managerial role in housekeeping preferred.
• Proficiency in MS Office and hotel PMS systems is a plus.

Responsibilities

• Supervise housekeeping staff to maintain cleanliness and guest satisfaction.
• Interview, hire, and train staff on procedures and safety protocols.
• Manage staff schedules and maintain records for budgeting and inspections.

Skills

Team Leadership

Staff Training

Inventory Management

Customer Service

Time Management

Education

High School Diploma or Equivalent

Tools

MS Office

Hotel PMS Systems

Job description

Located just six miles from Walt Disney World Theme Parks, The Grove Resort & Water Park Orlando offers guests easy access to Orlando's world-famous attractions. Our amenities include daily transportation to Disney, Universal, and SeaWorld, free entry to Surfari Water Park, a 6,000-square-foot meeting space, and diverse dining options such as Valencia Restaurant, Longboard Restaurant, and Alfresco Market.

SPIRE Hospitality specializes in creating memorable guest experiences and providing excellent service across our hotels and resorts nationwide. We support our team with the necessary tools, opportunities, and growth potential to excel in hospitality careers.

We provide a comprehensive benefits package, including early wage access, medical, dental, vision, pet discounts, identity theft protection, legal support, flexible spending accounts, 401K matching, insurance options, paid time off, wellness programs, hotel discounts, and more.

In this role, you will lead and motivate your housekeeping team to maintain high standards of cleanliness and guest satisfaction. Your leadership will ensure a welcoming and pristine environment, enhancing the guest experience from check-in to check-out.

Essential Job Functions:

• Supervise staff including Housekeeping Supervisors, Housepersons, and Room Attendants through meetings, inspections, and guidance to meet standards.
• Interview, hire, and train staff on procedures, chemical use, and repair reporting.
• Manage staff schedules based on occupancy and projects, and process payroll accurately.
• Maintain records for budgeting, forecasting, and inspection scores.
• Monitor inventories and reorder supplies as needed.
• Coach and discipline staff, and arrange additional training when necessary.
• Implement hotel-wide standards and coordinate with laundry and contractors for maintenance and linen services.
• Perform other duties as assigned.

Hotel Specific:

• Work indoors and outdoors in various weather conditions.
• Operate across multiple hotel outlets.

Physical Demands:

• Lift or move materials up to 100 lbs.
• Stand, walk, bend, and reach throughout shifts.

Qualifications:

Education:

• High school diploma or equivalent.

Experience:

• 1-3 years in a supervisory or managerial role in housekeeping (preferred).
• Proficiency in MS Office and hotel PMS systems like Springer Miller, Hotsos, or Revinate is a plus.
• Previous hotel experience in rooms division preferred.

We are an Equal Opportunity Employer, including veterans and individuals with disabilities.