Housekeeping Manager

MHG Hotels; Noblesville (IN); On-site; USD 49,000 - 57,000; Full time

Benefits offered by this job

Employee Referral Program

Bonus Program

Merit Increase

Paid Vacation

Flex Days

401k with Employer Contribution

Medical, Dental, Vision

Life Insurance

Long-term/Short-term Disability

Accident Insurance

Critical Insurance

Job summary

MHG Hotels LLC seeks a Housekeeping Manager in Noblesville, IN to oversee housekeeping and laundry operations, ensure clean guest rooms and public areas, and coordinate with Front Office, Maintenance, and other departments to maintain quality standards. You will hire, train, and coach staff, manage linen and supplies, and uphold safety procedures.

The position offers a salary range of $49,000 to $56,750 with benefits including paid vacation, health/dental/vision, 401k, life and disability

Responsibilities

• Maintain a friendly, cheerful, and courteous demeanor at all times
• Oversee day to day activities of housekeeping and laundry team
• Ensure clean guest rooms and public areas
• Coordinate efforts of Housekeeping with Front Office, Laundry, and Maintenance departments
• Hire, train, schedule, evaluate, motivate, and coach employees
• Observe service behaviors of employees and provide feedback to individuals
• Manage linen inventory and guest supplies and order as needed
• Work effectively with Maintenance Department on guest room maintenance needs
• Follow company safety and security procedures, report maintenance issues, safety hazards and accidents
• Comply with all company and brand standards

Job description

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Housekeeping Manager, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life.

Salary Range: $49,000 - $56,750

Benefits Offered

• Employee Referral Program $
• Bonus Program $
• Merit Increase $
• Paid Vacation
• Flex Days
• 401k with Employer Contribution
• Medical, Dental, Vision
• Life Insurance
• Long-term/Short-term Disability
• Accident Insurance
• Critical Insurance

Our Housekeeping Manager makes a difference by

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details

As Housekeeping Manager, you will

• Maintain a friendly, cheerful, and courteous demeanor at all times
• Oversee day to day activities of housekeeping and laundry team
• Ensure clean guest rooms and public areas
• Obtain list of rooms to be cleaned and prospective check-outs to prepare work assignments
• Inspect guest rooms, public areas, pool etc. after being cleaned by Housekeeping to ensure quality standards
• Effectively coordinate the efforts of Housekeeping with the Front Office, Laundry, and Maintenance departments
• Document and resolve issues with discrepant rooms with Front Desk
• Prepare, distribute, and communicate changes in assignment sheets/work boards
• Hire, train, schedule, evaluate, motivate, and coach employees
• Observe service behaviors of employees and provide feedback to individuals; continuously strive to improve service performance
• Listen and respond appropriately to concerns of other employees
• Handle guest problems and complaints seeking assistance as necessary
• Sets positive example for guest relations
• Manage linen inventory and guest supplies and order as needed
• Work effectively with Maintenance Department on guest room maintenance needs
• Ensure all employees have proper supplies, equipment, and uniforms
• Assist in all lost and found procedures
• Follow company safety and security procedures, report maintenance issues, safety hazards and accidents
• Comply will all company and brand standard

To be a successful Housekeeping Manager, you need

• A professional demeanor, clear communication skills and the ability to support interdepartmental teams to reach the common goal.
• Support all coworkers and treat them with dignity and respect.

Minimum Requirements

The Housekeeping Manager role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Read and visually verify information in a variety of formats (i.e. small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Managers.

MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to [e-mail] "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.