Housekeeping Manager

Hyatt; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Hotel discounts

Competitive insurance packages

Company matched retirement savings

Life insurance

Career opportunities globally

Job summary

The Beekman, a Thompson Hotel, managed by Hyatt Hotels Corporation, invites applications for a Housekeeping Manager in Lower Manhattan. You will oversee housekeeping across guest rooms and public areas, ensuring spotless environments and elevating guest experiences in a historic, luxury setting.

Ideal candidate brings at least two years of luxury-hotel management experience, strong English communication, and the ability to lead a team across shifts.

Qualifications

• Warm and hospitable personality with a drive to assist others.
• Minimum two years of front office/housekeeping management experience in luxury hotels.
• Proficient English communication, written and verbal.
• Proficient in Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS.
• Ability to work AM/PM/Overnight, weekends, and holidays.
• NYC union experience desirable.
• Physical ability to move and lift up to 75 lbs.

Responsibilities

• Assist in overseeing the entire housekeeping area, including public spaces and night cleaning.
• Promote customer and associate satisfaction and maintain high service standards.
• Report to the Executive Housekeeper and work with multiple departments.

Skills

Housekeeping management

Team collaboration

English communication

Problem-solving

Tools

OPERA PMS

Kronos

Birchstreet

HotSOS

Rex

Windows OS

Job description

Summary

Old world glamour meets modern luxury at The Beekman, a Thompson Hotel, nestled in the epicenter of vibrant Lower Manhattan. Built in 1881 as one of New York City’s first skyscrapers, the heart of this iconic landmark building is its extraordinary nine-story Victorian atrium and pyramidal skylight. Featuring 287 guest rooms, The Beekman boasts two signature duplex penthouses with private rooftop terraces. This award-winning luxury-lifestyle hotel is a rare combination of world-class dining by James Beard award winning restauranteurs, hidden cozy corners, captivating artwork, and attentive staff eager to exceed your expectations. The Beekman is a masterpiece rediscovered.

Organization- The Beekman

Old world glamour meets modern luxury at The Beekman, a Thompson Hotel, nestled in the epicenter of vibrant Lower Manhattan. Built in 1881 as one of New York City’s first skyscrapers, the heart of this iconic landmark building is its extraordinary nine-story Victorian atrium and pyramidal skylight. Featuring 287 guest rooms, The Beekman boasts two signature duplex penthouses with private rooftop terraces. This award-winning luxury-lifestyle hotel is a rare combination of world-class dining by James Beard award winning restauranteurs, hidden cozy corners, captivating artwork, and attentive staff eager to exceed your expectations. The Beekman is a masterpiece rediscovered.

The Housekeeping Manager is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning.

The Housekeeping Manager will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

The Beekman, a Thompson Hotel is managed by Hyatt Hotels Corporation.

Hyatt cares for their employees, so that they can be their best.

Employees at Hyatt receive top tier benefits, which include:

• paid time off
• hotel discounts
• competitive insurance packages
• company matched retirement savings plans
• life insurance
• the opportunity to take your career around the world!

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A warm and hospitable personality with a drive to assist the needs of others.
• The ability to work collaboratively across all departments of a fast-paced luxury hotel.
• Minimum of two years of previous Front Office/Housekeeping management experience in a luxury or lifestyle hotel.
• Clear concise written and verbal communication skills in English.
• The ability to accurately compute and manipulate mathematical calculations.
• Proficient knowledge of systems used on property including Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS.
• The ability to work a variety of schedules to include AM, PM, Overnight, Weekends, and Holidays.
• Previous experience with NYC unions is desirable.
• Endure various physical movements throughout the work areas.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 75 lbs.; and lift and/or carry or otherwise move packages, boxes, and luggage.