Housekeeping Manager

Hyatt Hotels Corporation; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Housekeeping Manager at Miraval Austin Resort and Spa, Austin, TX. The role involves overseeing housekeeping operations, public areas, and night cleaning, with emphasis on safety and guest satisfaction.

The position requires 2-3 years of progressive hotel rooms management, strong organizational skills, and the ability to train and lead a team. A hospitality degree is an asset and collaboration with multiple departments is essential.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to interact with people from diverse backgrounds.
• 2-3 years of progressive hotel Rooms Management experience.
• Service oriented style with professional presentation skills.
• Must possess organizational and administrative skills.

Responsibilities

• Oversee the housekeeping area, including public areas and night cleaning.
• Ensure adherence to safety and security policies and procedures.
• Train, develop, and schedule housekeeping staff.
• Promote customer and associate satisfaction through service excellence.
• Collaborate with other departments and report to the Executive Housekeeper.

Skills

Customer service

Communication

Interpersonal skills

Team leadership

Education

Hotel/Hospitality degree an asset

Tools

Microsoft Word

Excel

Job description

Close Inclusive Collection Job Postings Notification

\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

74,000.00 Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Housekeeping Manager is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Housekeeping Manager will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Must be able to stand and walk for extended periods of time
  

Miraval Austin Resort and Spa | Austin , TX , US

Miraval Austin Resort and Spa | Austin , TX , US

The Standard, Mexico City | Mexico City , DIF , MX

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