Housekeeping Manager

Ncgmovies; City of Kingston (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in entertainment is seeking a dedicated Housekeeping Manager to lead their housekeeping operations. This role is crucial for ensuring excellence in presentation, cleanliness, and hospitality at theaters. You will implement the 'See It, Clean It' methodology, conduct regular audits, and manage a team of housekeeping staff. Your leadership will foster a culture of high standards while performing basic maintenance duties. If you thrive in a dynamic environment and have a passion for maintaining exceptional facility standards, this is the perfect opportunity for you to shine.

Qualifications

• Proven leadership in maintaining cleanliness and operational standards.
• Experience in team management and training in a dynamic environment.

Responsibilities

• Oversee daily housekeeping operations and maintain cleanliness standards.
• Implement the 'See It, Clean It' methodology and conduct audits.
• Recruit, train, and supervise housekeeping staff effectively.

Skills

Attention to Detail

Team Management

Operational Expertise

Basic Maintenance Skills

Adaptability

Job description

Join to apply for the Housekeeping Manager role at NCG Cinemas.

This range is provided by NCG Cinemas. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $21.00/hr

Role Description:

The Housekeeping Manager is responsible for overseeing daily housekeeping operations and basic maintenance at designated NCG theaters, ensuring excellence in Presentation, Cleanliness, and Hospitality (PCH) through implementation of the "See It, Clean It" methodology, employee management, and maintaining exceptional facility standards. This leadership position demands outstanding attention to detail, team management skills, and operational expertise, including basic maintenance abilities.

Key Leadership Expectations and Working Conditions:

• Hands-on Leadership: Direct involvement in maintaining cleanliness and maintenance standards.
• PCH Excellence: Lead by example in maintaining presentation, cleanliness, and hospitality standards.
• Dynamic Environment: Adapt to varying schedules including evenings, weekends, and holidays.
• Physical Requirements: Ability to stand, walk, lift up to 50 lbs, and perform basic maintenance tasks.
• Team Management: Supervise and develop housekeeping staff effectively.
• Technical Aptitude: Willingness to learn and perform basic maintenance duties.

Key Responsibilities:

• Implement and maintain the "See It, Clean It" methodology across all areas.
• Conduct regular cleanliness audits focusing on auditoriums, restrooms, main foyer, lobby, hallways, and general areas.
• Train cleaning crew on proper cleaning protocols.
• Ensure immediate response to cleanliness issues.
• Maintain exceptional presentation standards throughout the building.
• Perform weekly building audits documenting all maintenance issues.
• Execute basic maintenance and repairs including minor seat repairs, light vacuum/equipment repair, bathroom fixture repairs, lighting repair and replacement, door hardware adjustments, basic plumbing repairs, and minor wall repairs.
• Create and track maintenance tickets for issues requiring specialized attention.
• Maintain detailed vendor/maintenance logs and repair history.
• Participate in ongoing maintenance training.
• Implement preventative maintenance schedule.
• Recruit, train, and supervise housekeeping team.
• Create and manage staff schedules.
• Provide ongoing training and development.
• Monitor team performance and provide feedback.
• Maintain adequate cleaning supply inventory.
• Conduct comprehensive weekly building audits including structural elements, mechanical systems, furniture, safety equipment, and lighting systems.
• Document all findings and create action plans.
• Manage cleaning supplies budget and track expenses.
• Maintain regular communication with management and vendor relations.

Conclusion:

The Housekeeping Manager plays a vital role in maintaining exceptional facility standards and guest experience at NCG theaters. Through focused implementation of PCH standards, the "See It, Clean It" methodology, and basic maintenance responsibilities, this position ensures consistent cleanliness and facility upkeep while developing a high-performing team. Success in this role requires strong attention to detail, effective leadership, technical aptitude, and commitment to NCG's core values and culture.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Entertainment