Housekeeping Manager

WNY Manors; Buffalo (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Paid Time Off

401(k)

Job summary

Mary Agnes Manor in Buffalo, NY, seeks a Director of Housekeeping to lead the housekeeping department and uphold top cleanliness, safety, and comfort for residents and staff. You will oversee operations, train staff, and ensure compliance with state and federal regulations while managing budgets.

Responsibilities include creating cleaning protocols, audits, and cross-department coordination to deliver seamless, high-quality service in a residential care setting.

Qualifications

• Minimum 2 years in a supervisory housekeeping role.
• Strong leadership and staff supervision skills.
• Ability to develop and implement cleaning protocols and procedures.
• Excellent communication and interpersonal abilities.
• Strong attention to detail and organizational standards.

Responsibilities

• Manage housekeeping staff, providing training and coaching.
• Oversee daily housekeeping operations including laundry and floor care.
• Develop and enforce cleaning protocols compliant with regulations.
• Maintain high cleanliness and organization across the facility.
• Conduct audits to ensure regulatory and company standards compliance.
• Develop and manage the housekeeping budget and cost control.
• Coordinate with other departments to ensure smooth operations.

Skills

Leadership

Supervisory

Communication

Attention to detail

Job description

Join Mary Agnes Manor's Dedicated Team in Buffalo, New York!

Mary Agnes Manor is a 230-bed Assisted Living Residence located on the beautiful and historic D’Youville Campus.

As a the Director of Housekeeping at Mary Agnes Manor, you will play a vital role in ensuring the highest standards of cleanliness, safety, and comfort for our residents and staff.

About the Role:

In this leadership position, you will be responsible for overseeing the housekeeping department, ensuring compliance with state and federal regulations, and maintaining a high level of cleanliness and organization throughout the facility. You will also be tasked with developing and implementing effective cleaning protocols, managing staff, and maintaining budgetary responsibility.

Responsibilities:

• Manage a team of housekeeping staff, providing training, coaching, and feedback to ensure excellent performance
• Oversee daily housekeeping operations, including laundry, trash removal, and floor maintenance
• Develop and implement cleaning protocols and procedures, ensuring compliance with regulatory guidelines
• Maintain high standards of cleanliness and organization in all areas of the facility
• Conduct regular audits to ensure compliance with company and regulatory standards
• Develop and manage the housekeeping budget, ensuring cost-effective operations
• Coordinate with other departments to ensure seamless operations and high levels of customer satisfaction

Requirements:

• Minimum 2 years of experience in a Supervisory Housekeeping Role
• Strong leadership and management skills, with experience supervising staff
• Ability to develop and implement effective cleaning protocols and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to maintain high standards of cleanliness and organization

COMPENSATION & BENEFITS

Final compensation depends on experience and credentials.

Benefits include:

• Medical
• Paid Time Off
• 401(k)

EQUAL OPPORTUNITY

The Facility is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital or familial status, military or veteran status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodation to applicants and employees with disabilities.