Housekeeping Lobby Attendant

BENCHMARK; Riverside (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Mission Inn Hotel & Spa in Riverside, California, part of Pyramid Global Hospitality, is seeking a Lobby Attendant to maintain public spaces and support the housekeeping team. You’ll walk floors, collect bags, replenish linen, and help ensure guest areas are spotless and inviting.

You will be part of a guest-focused, team-oriented culture that values detail, reliability, and service. Prior housekeeping experience is desirable; this role requires physical stamina and the ability to work on your

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Time management skills.
• Ability to work on feet for extended periods.

Responsibilities

• Engage guests to ensure a smooth stay and high service quality.
• Walk assigned floors at start/end of shifts to collect bags and maintain cleanliness.
• Refill linen and pantry stocks; assist room attendants as needed.
• Clean all public areas following SOPs and safety guidelines.

Skills

Housekeeping experience

Time management

Effective communication

Physical stamina

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you’ll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you’ll find a supportive culture where your contributions are impactful and recognized.Joining our team means becoming part of a people-first culture where your development and success are a priority. If you’re ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel & Spa and apply today.#PGH-MIWhat you will have an opportunity to do:The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.Your Role:Engage with guests to ensure their stay is going wellWork as a team to accomplish the goal of resort/hotel cleanlinessWalk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.Pickup clean linen and refill the par stock of linen on each floor pantry.Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallwaysHelp the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.Clean all public areas in the prescribed manner while following department standard operating procedures.Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.Always respond in a friendly, helpful manner to guests and other team members.What are we looking for?QUALIFICATIONS:Housekeeping experience desirableNeat, pleasant personalityTime management skillsAbility to work on feet for an extended periodAbility to communicate effectivelyAbility to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.Lift, carry and position loads of at least 25lbs.Compensation:$17.75-$17.75Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.