Housekeeping Lead: Guest Experience & Cleanliness

wvaahq; Beckley, Northern (WV, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

VP Management is seeking a dependable Housekeeping Associate for a Beckley, WV location. The role is full-time and focuses on cleaning guest rooms, public areas, and back-of-house spaces to ensure a welcoming atmosphere for guests.

Responsibilities include changing linens, restocking supplies, handling guest requests, and collaborating with front desk and maintenance to ensure smooth operations. Prior housekeeping experience and strong attention to detail are preferred.

Qualifications

• Prior housekeeping or related field experience preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and organization.
• Good time management and multitasking skills.
• Physical ability to stand, walk, and lift up to 50 lbs.

Responsibilities

• Perform routine and deep cleaning tasks in guest rooms, public areas, and back-of-house areas according to company standards
• Change and replace bed linens, towels, and other amenities as needed
• Restock supplies such as toiletries, coffee, and snack items in guest rooms
• Report any maintenance issues or concerns to the appropriate department
• Respond to guest requests and complaints in a timely and courteous manner
• Maintain inventory of cleaning supplies and equipment and inform management when replacement is needed
• Adhere to all company policies and procedures, including safety and sanitation standards
• Assist guests with luggage and other requests as needed
• Collaborate with other departments, such as front desk and maintenance, to ensure efficient and effective operations
• Provide exceptional customer service at all times

Skills

Housekeeping experience

Time management

Attention to detail

Physical stamina

Job description

VP Management is seeking a dependable Housekeeping Associate for a Beckley, WV location. The role is full-time and focuses on cleaning guest rooms, public areas, and back-of-house spaces to ensure a welcoming atmosphere for guests.

Responsibilities include changing linens, restocking supplies, handling guest requests, and collaborating with front desk and maintenance to ensure smooth operations. Prior housekeeping experience and strong attention to detail are preferred.