Housekeeping Lead: Elevate Guest Experience

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

Tuition Assistance

Discounted Rates

Training & Development

Career Advancement

Job summary

Concord Hospitality Enterprises in Raleigh, NC is seeking a Housekeeping Lead to supervise daily housekeeping operations, ensure guest rooms meet the highest cleanliness standards, and support a service-focused team in a fast-paced hotel environment.

Starting pay ranges from $18 to $21 per hour, and this full-time role includes a comprehensive benefits package, ongoing training, and pathways for career advancement within Concord's nationwide portfolio.

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Clean rooms daily following the Housekeeping Guidelines.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Inspect room for maintenance needs and report on maintenance service requests.
• Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
• Log rooms cleaned on daily housekeeping report.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles)
• Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or front desk.
• Know how to operate laundry equipment and maintain public area cleanliness.

Job description

Concord Hospitality Enterprises in Raleigh, NC is seeking a Housekeeping Lead to supervise daily housekeeping operations, ensure guest rooms meet the highest cleanliness standards, and support a service-focused team in a fast-paced hotel environment.

Starting pay ranges from $18 to $21 per hour, and this full-time role includes a comprehensive benefits package, ongoing training, and pathways for career advancement within Concord's nationwide portfolio.