Housekeeping Lead

Commonwealth Senior Living; Norfolk (VA); Hybrid; USD 22,000 - 26,000; Full time

Job summary

Commonwealth Senior Living in Norfolk, VA is seeking a Housekeeping Lead to coordinate and maintain housekeeping schedules and standards across the community.

This role supports QA, process improvement, and task coordination to ensure a clean, safe environment for residents.

Qualifications

• Must be able to read, write, speak, and understand the English language.
• High school diploma or equivalent preferred.
• Minimum of two years of housekeeping experience in a senior living or healthcare setting preferred.
• Strong attention to detail and organizational skills.
• Comfortable using checklists, schedules, and reporting tools.

Responsibilities

• Maintain and manage cleaning schedules for resident rooms and common areas, ensuring timely completion and consistency.
• Conduct routine quality checks on cleaned areas to ensure they meet established cleanliness standards.
• Assist with daily housekeeping duties as needed, including: cleaning and disinfecting resident rooms and common areas; sweeping, mopping, vacuuming, dusting, and polishing floors and surfaces; collecting and disposing of trash.
• Maintain and update supply inventories; promptly notify the Director of Maintenance or Executive Director of restocking needs.
• Monitor the condition and cleanliness of housekeeping carts and storage areas.
• Support setup of common areas for community events or dining as needed.
• Ensure cleaning protocols, safety procedures, and infection control practices are always followed.
• Log and report any maintenance concerns or resident observations.
• Assist in training new housekeepers in cleaning processes and expectations.
• Perform other duties as assigned.

Skills

English proficiency

Attention to detail

Organizational skills

Checklist usage

Education

High school diploma or equivalent

Job description

Pay range: $16 - $19 per hour.

Overview

The Housekeeping Lead is responsible for coordinating and maintaining housekeeping schedules and standards to ensure a consistently clean, safe, and comfortable environment throughout the community. This position supports quality assurance, process improvement, and task coordination.

Qualifications

• Must be able to read, write, speak, and understand the English language.
• High school diploma or equivalent preferred.
• Minimum of two years of housekeeping experience in a senior living or healthcare setting preferred.
• Strong attention to detail and organizational skills.
• Comfortable using checklists, schedules, and reporting tools.

Areas of Primary Responsibility

• Maintain and manage cleaning schedules for resident rooms and common areas, ensuring timely completion and consistency.
• Conduct routine quality checks on cleaned areas to ensure they meet established cleanliness standards.
• Assist with daily housekeeping duties as needed, including:
  • Cleaning and disinfecting resident rooms and common areas.
  • Sweeping, mopping, vacuuming, dusting, and polishing floors and surfaces.
  • Collecting and disposing of trash.
• Maintain and update supply inventories; promptly notify the Director of Maintenance or Executive Director of restocking needs.
• Monitor the condition and cleanliness of housekeeping carts and storage areas.
• Support setup of common areas for community events or dining as needed.
• Ensure cleaning protocols, safety procedures, and infection control practices are always followed.
• Log and report any maintenance concerns or resident observations.
• Assist in training new housekeepers in cleaning processes and expectations.
• Perform other duties as assigned.

Culture Ambassador

• Models the core values of the company:
  • We Care About People
  • We Do the Right Thing
  • We Are Passionate, Have Fun, and Celebrate Success
  • We Speak Up! It’s Our Responsibility
  • We Take Ownership and Add Value
  • We Are Respectful
• Ensures all personnel exemplify the company’s core values at all times.
• Creates and drives the sales culture at the community.

Physical/Sensory Requirements

This position requires good physical and mental health. The Housekeeping Lead must be able to lift, carry, walk, sit, push, pull, and move continuously during work hours.

• Must be able to lift and/or carry 50 to 75 pounds.
• Flexible scheduling may be required.