Housekeeping Lead

Generation Hospitality Group; Jackson (WY); On-site; USD 25,000 - 33,000; Full time

Job summary

The Jackson Southtown in Jackson, Wyoming is seeking a dedicated Housekeeping Lead to supervise the housekeeping team and uphold exceptional cleanliness across guest rooms and public areas. This full-time, hourly role emphasizes training, scheduling, and quality control to maintain our high standards in a fast-paced hotel environment.

You will organize shifts, inspect work, coordinate with other departments, and address guest concerns promptly while adhering to safety and company policies.

Qualifications

• Proven experience in housekeeping with leadership responsibilities preferred.
• Strong organizational and time management skills.

Responsibilities

• Supervise daily housekeeping operations to meet departmental goals.
• Ensure rooms and facilities meet high cleanliness standards.
• Inspect completed work for quality and safety compliance.
• Organize schedules and assign tasks for efficient workflow.
• Collaborate with other departments to enhance guest experience.
• Train new staff and provide ongoing guidance.
• Monitor inventory of cleaning supplies and equipment.
• Address guest concerns promptly and professionally.
• Adhere to company policies and health and safety regulations.

Skills

Leadership

Organization

English Communication

Attention to detail

Flexible hours

Problem solving

Cleaning techniques

Job description

The Jackson Southtown

Experience breathtaking hotels in Jackson Wyoming like never before. Located near Yellowstone and Grand Teton National Park, our newly renovated extended-stay hotel puts you in the heart of it all, offering modern comfort and convenience.

About The Role

We are seeking a dedicated and detail-oriented Housekeeping Lead to join our team. This is an hourly, full-time position, ideal for someone with a passion for maintaining cleanliness and ensuring high standards in a fast-paced environment. As the Housekeeping Lead, you will play a vital role in supervising and guiding the housekeeping team to deliver an exceptional guest experience, consistently meeting cleanliness and organizational expectations.

What You'll Do

• Supervise and support the daily operations of the housekeeping team to achieve departmental goals.


• Ensure all rooms, common areas, and facilities are cleaned and maintained to the highest quality standards.


• Inspect completed work to ensure ongoing compliance with cleanliness and safety protocols.


• Organize schedules and assign tasks to housekeeping staff for efficient workflow management.


• Collaborate with other departments to ensure an excellent guest or customer experience.


• Train new housekeeping staff and provide ongoing guidance to maintain productivity and quality.


• Monitor inventory levels for cleaning supplies and equipment and communicate purchasing needs.


• Address and resolve any housekeeping-related issues or guest concerns promptly.


• Ensure adherence to company policies, health, and safety regulations at all times.

Qualifications

• Proven experience in housekeeping or a related field, with some leadership responsibilities preferred.


• Strong organizational and time management skills with the ability to prioritize tasks effectively.


• Excellent communication skills in English, both written and verbal, for team and guest interactions.


• Keen attention to detail and the ability to uphold high cleanliness standards.


• Physical ability to perform housekeeping tasks, including lifting, bending, and standing for extended periods.


• Capability to work flexible hours, including weekends and holidays, as required.


• Problem-solving and conflict resolution skills to address potential challenges with professionalism.


• Experience in using housekeeping equipment and familiarity with cleaning techniques and products is advantageous.