Housekeeping Lead

Generation Hospitality-5; Jackson (WY); On-site; USD 25,000 - 36,000; Full time

Job summary

Generation Hospitality-5 in Jackson, WY is seeking an energetic Housekeeping Lead to supervise daily housekeeping operations and uphold high cleanliness standards. This full-time, hourly role emphasizes organizing staff schedules, training new team members, and ensuring guest satisfaction through consistent quality.

You will inspect work, manage supplies, coordinate with other departments, and uphold health and safety policies while promoting a productive, detail-oriented work environment.

Qualifications

• Experience in housekeeping or related field with leadership preferred.
• Strong organizational and time-management abilities.
• Excellent English communication for team and guest interactions.
• Physically capable of lifting, bending, and standing for long periods.

Responsibilities

• Supervise and support daily housekeeping operations to meet goals.
• Ensure all rooms, common areas, and facilities meet quality standards.
• Inspect completed work for cleanliness and safety compliance.
• Organize schedules and assign tasks to housekeeping staff.
• Collaborate with other departments to ensure guest experience quality.
• Train new housekeeping staff and provide ongoing guidance.
• Monitor inventory levels for cleaning supplies and equipment and communicate needs.
• Address housekeeping-related issues or guest concerns promptly.
• Ensure adherence to company policies and health and safety regulations.

Skills

Leadership

Organizational skills

Time management

English communication

Attention to detail

Physical stamina

Flexibility

Problem solving

Tools

Cleaning equipment

Safety training knowledge

Job description

About The Role

We are seeking a dedicated and detail-oriented Housekeeping Lead to join our team. This is an hourly, full-time position, ideal for someone with a passion for maintaining cleanliness and ensuring high standards in a fast-paced environment. As the Housekeeping Lead, you will play a vital role in supervising and guiding the housekeeping team to deliver an exceptional guest experience, consistently meeting cleanliness and organizational expectations.

What You’ll Do

• Supervise and support the daily operations of the housekeeping team to achieve departmental goals.
• Ensure all rooms, common areas, and facilities are cleaned and maintained to the highest quality standards.
• Inspect completed work to ensure ongoing compliance with cleanliness and safety protocols.
• Organize schedules and assign tasks to housekeeping staff for efficient workflow management.
• Collaborate with other departments to ensure an excellent guest or customer experience.
• Train new housekeeping staff and provide ongoing guidance to maintain productivity and quality.
• Monitor inventory levels for cleaning supplies and equipment and communicate purchasing needs.
• Address and resolve any housekeeping-related issues or guest concerns promptly.
• Ensure adherence to company policies, health, and safety regulations at all times.

Qualifications

• Proven experience in housekeeping or a related field, with some leadership responsibilities preferred.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent communication skills in English, both written and verbal, for team and guest interactions.
• Keen attention to detail and the ability to uphold high cleanliness standards.
• Physical ability to perform housekeeping tasks, including lifting, bending, and standing for extended periods.
• Capability to work flexible hours, including weekends and holidays, as required.
• Problem-solving and conflict resolution skills to address potential challenges with professionalism.
• Experience in using housekeeping equipment and familiarity with cleaning techniques and products is advantageous.