The Housekeeping/Laundry Manager is responsible for providing a clean, sanitary, safe and attractive environment for residents, family members, visitors and team members. This role manages the daily operation of housekeeping/laundry departments according to established policies and procedures. This position is also responsible for training and coaching of housekeeping and laundry team members.
Qualifications:
- Three to five years housekeeping/laundry management experience required
- High school diploma or equivalent required
- Understanding housekeeping/laundry related federal, state, and local regulations, ordinances and standards preferred
- Knowledge of Microsoft Office (including Word, Excel, PowerPoint) required
- Demonstrated written and verbal communication skills
- Must relate well to residents, team members and outside vendors
Expectations:
- Manages housekeeping and laundry team and department functions.
- Develops, implements and maintains housekeeping and laundry policies, procedures, standards, and schedules.
- Ensures appropriate levels of housekeeping/laundry supplies and linen inventories; recommends and/or purchases as necessary.
- Manages housekeeping and laundry special services projects.
- Responsible for recommendations regarding the recruitment, interviewing, hiring, training, supervision and implementation corrective action for housekeeping and laundry team.
- At least annually, evaluates job performance of housekeeping and laundry staff and reviews job performance evaluations of other team members completed by their immediate supervisors.
- May assist in conducting job performance evaluations of housekeeping and laundry team.
- Ensures housekeeping and laundry schedules are completed within budgetary guidelines and adequate staff is scheduled to assure adequate coverage.
- Conducts regular team meetings with all shifts.
- Assists with the development of the annual housekeeping and laundry budgets.
- Responsible for the financial management of the housekeeping and laundry department.
- Maintains fiscal control of the department as measured by monthly financial statements.
- Actively participates in the Quality Assurance Program.
- Interacts with residents or family members to assure satisfaction with the environmental service program.
- Capacity to effectively troubleshoot and problem solve.
Presbyterian Senior Living communities are backed by the support of a large not-for-profit organization, and are dedicated to our mission to provide compassionate, vibrant and supportive communities and services to promote wholeness of body, mind and spirit.