Housekeeping - Laundry Attendant

BENCHMARK; Cleveland (OH); On-site; USD 19,000 - 27,000; Full time

Job summary

Pyramid Global Hospitality at the Hotel Indigo Cleveland Gateway in Cleveland is seeking a housekeeping associate to clean guest rooms and public areas, restock supplies, and maintain cleanliness standards across the property.

You will work with a team, lift up to 25 lbs, operate cleaning equipment, and follow safety procedures to ensure guest comfort and safety. Compensation is $16.50 per hour with equal opportunity employment.

Qualifications

• Experience in housekeeping is desirable.
• Neat, pleasant personality with good time management.
• Ability to communicate effectively with team members and guests.
• Physical stamina to lift up to 25 lbs and perform repetitive cleaning tasks.

Responsibilities

• Engage with guests to ensure their stay is comfortable and secure.
• Perform daily cleaning of guest rooms and public areas to hotel standards.
• Restock linen and supplies and maintain cart organization.
• Operate cleaning equipment safely and follow all safety procedures.

Skills

Housekeeping

Attention to detail

Time management

Communication

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property

The Hotel Indigo Cleveland Gateway boasts 143 guest-rooms and suites, over 2,400 square feet of meeting space and two outlets including our signature restaurant! Find out today what a career with Pyramid Global Hospitality at the brand new Hotel Indigo Cleveland Gateway can mean for you!

What you will have an opportunity to do

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Laundry duties as required (including washing drying / ironing and folding of all SPI guest rooms linen as well as restaurant/catering linens
• Keep laundry area/ common areas of the property clean and organized
• Daily cleaning of housekeeping and maintenance staff restrooms
• To understand the proper utilization of equipment and chemicals, and the knowledge of appropriate safety procedures
• Assist houseman and housekeepers as necessary
• Help maintain a safe work environment
• Always respond in a friendly, helpful manner to other team members.

What are we looking for?

• Housekeeping experience desirable
• Neat, pleasant personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

Compensation: $16.50 - $16.50

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.