Housekeeping- Item Replacement Inspector

Hyatt Hotels Corporation; United States; On-site; USD 21,000 - 25,000; Full time

Job summary

Destination by Hyatt Wild Dunes Resort in Isle of Palms is seeking an Item Replacement Inspector to maintain guest rooms to brand standards. You will perform detailed room inspections, verify inventory, and coordinate with housekeeping.

This entry-level role offers on-site training, an hourly pay basis, and a focus on quality, safety, and guest readiness across the property.

Qualifications

• Experience in hospitality, housekeeping, or quality control preferred.
• Strong attention to detail and organizational skills.
• Clear communication with housekeeping and management.
• Ability to walk, stand, and inspect rooms for extended periods.

Responsibilities

• Room inventory audits of guest rooms including linens, amenities, electronics, décor, and safety equipment.
• Identify missing, damaged, or worn items and coordinate timely replacements.
• Inspect rooms after cleaning for cleanliness, organization, and adherence to brand standards.
• Document inspection results and report deficiencies or safety concerns.
• Coordinate findings with housekeeping supervisors and maintenance staff to ensure corrective actions.
• Ensure every room is guest-ready and meets brand standards, with proper stocking.
• Monitor compliance with hotel safety and cleanliness guidelines.
• Assist in department projects involving Housekeeping, Property Management, and Engineering.

Skills

Attention to detail

Quality Assurance

Problem solving

Accountability

Job description

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Destination by Hyatt Wild Dunes Resort US - SC - Isle of Palms

Housekeeping/Laundry

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

US-SC-Charleston

Summary

The Item Replacement Inspector plays a crucial role in maintaining the quality, consistency, and guest‑ready condition of all hotel rooms. This position ensures that every room meets brand standards by verifying inventory, identifying missing or damaged items, and evaluating the performance of housekeeping staff after room cleaning.

Position Overview

The Item Replacement Inspector is responsible for conducting detailed inspections of guest rooms to ensure all required items are present, functional, and properly arranged. This role also includes evaluating the thoroughness and quality of housekeeping work, documenting deficiencies, and coordinating with housekeeping and maintenance teams to resolve issues promptly.

Key Responsibilities

• Room Inventory Checks — Conduct complete inventory audits of all items in guest rooms, including linens, amenities, electronics, décor, and safety equipment. Verify that each item meets hotel standards for condition and placement.
• Item Replacement Oversight — Identify missing, damaged, or worn items and ensure timely replacement. Track usage patterns and report recurring issues to management.
• Housekeeping Quality Inspections — Inspect rooms after housekeepers have completed cleaning. Evaluate cleanliness, organization, and adherence to brand standards.
• Documentation & Reporting — Record inspection results using hotel checklists or digital systems. Report deficiencies, safety concerns, and maintenance needs.
• Team Coordination — Communicate inspection findings to housekeeping supervisors and maintenance staff. Follow up to ensure corrective actions are completed.
• Guest‑Ready Assurance — Ensure every room is fully stocked, clean, and ready for guest arrival. Uphold the hotel’s commitment to quality and consistency.
• Compliance Monitoring — Ensure all rooms meet hotel brand standards, safety guidelines, and cleanliness protocols.
• Department Projects – Assist in projects involving the Housekeeping, Property Management, and Engineering departments.

Qualifications

• Experience in hospitality, housekeeping, or quality control preferred
• Strong attention to detail and organizational skills
• Ability to work independently and manage time efficiently
• Clear communication skills for interacting with housekeeping and management
• Basic knowledge of housekeeping procedures and hotel operations
• Ability to walk, stand, and inspect rooms for extended periods

Core Competencies

• Attention to Detail
• Quality Assurance
• Problem Solving
• Accountability

This role requires frequent movement throughout the property, entering guest rooms, and interacting with housekeeping staff. The inspector must be comfortable working in a fast‑paced environment with shifting priorities based on occupancy and turnover.

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