Housekeeping Inspector - Cambria Hotel Portland

Colwen Management Inc; Portland (ME); On-site; USD 30,000 - 45,000; Full time

Job summary

Colwen Hotels seeks a friendly, detail-oriented Housekeeping Inspector for the Cambria Hotel in Portland. This role involves daily inspections of rooms and public spaces, ensuring compliance with hotel standards. Ideal candidates will have hotel experience and strong supervisory skills, ready to enhance guest satisfaction.

Benefits

Medical Insurance with Company-Funded HRA

Vision Insurance

Flexible Spending Accounts

Paid Time Off Programs

401K Plan – Traditional & Roth Options with Employer Match

Training and Development Programs

Qualifications

• Previous hotel experience is preferred.
• Strong leadership and communication skills required.
• Bilingual skills are a plus.

Responsibilities

• Tour and inspect rooms daily, ensuring cleanliness and guest satisfaction.
• Notify maintenance of needed repairs and manage housekeeping supplies.
• Assist associates and support hotel leadership.

Skills

Leadership

Interpersonal Communication

Organization

Time Management

Education

Prior related work experience, hotel experience preferred

Job description

Requisition Number: HOUSE003440

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• Full-Time

Locations

Showing 1 location

Cambria Hotel Portland Downtown Old Port
25 Hancock Street
Portland, ME 04101, USA

Description

Cambria Hotel Portland, a Colwen Hotels property, is looking for a friendly, detail-oriented Housekeeping Inspector to join our team! In this role you will be responsible for touring and inspecting guestrooms and public space in accordance with company and brand standards. To be successful in this role you should have a solid understanding of hotel housekeeping operations and possess strong leadership skills.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

• Tour and inspect rooms daily and monitor for property cleanliness, safety and security, product quality and exceptional service throughout
• Notify maintenance department of needed maintenance or repairs
• Ensure room meets hotel standards
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Ensure housekeeping associates have adequate supplies and carts are neatly packed and organized
• Verify number of associates to number of rooms.
• Assign specific responsibilities to associates
• Identify vacant rooms to be cleaned first on boards
• Check vacant ready rooms to verify actual status
• Record performance check as guests check out throughout day
• Check rooms for arriving VIP’s
• Report unserviceable rooms to General Manager/ Executive Housekeeper
• Assist housekeeping associates in duties as needed
• Provide support to the hotel leadership
• Work to continuously improve guest satisfaction scores
• Perform other duties as assigned

Requirements:

• Prior related work experience, hotel experience preferred
• Specific brand knowledge is a plus
• Excellent interpersonal and communication skills
• Strong supervisory and leadership skills
• Excellent time management and organizational skills
• Proficient in English language/Bilingual is a plus
• Ability to learn new computer software programs and operate the property management system
• Familiar with common computer software programs
• Willingness to work 7-day rotational work schedule including weekends and holidays

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.