Housekeeping Inspector

LOTTE HOTEL SEATTLE; Seattle (WA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental, Vision plans

401k with company matching

Two weeks of Vacation Days

Nine paid Holidays

Three Personal Days per year

Public Transportation Discount (ORCA)

Team Member Recognition program

Learning and Development program

Job summary

Lotte Hotel Seattle is seeking a Housekeeping Inspector to inspect vacant and stay-over rooms, ensuring cleanliness and adherence to standards. You may assist with room cleaning and cover related duties as needed, contributing to a safe and pleasant guest experience.

The role requires strong attention to detail, English communications skills, and the ability to work weekends/holidays/overnight shifts in a fast-paced hotel environment.

Qualifications

• Education: High school
• Experience: Previous housekeeping experience preferred, hotel experience highly preferred
• Must possess a gracious, friendly demeanor
• Ability to multitask in a fast-paced environment with high attention to detail
• Strong verbal and written English communication
• Ability to work independently and as part of a team
• Ability to work a flexible schedule including weekends/holidays/overnight
• Coaching and sharing feedback with team members
• Communicating issues to housekeeping leadership

Responsibilities

• Inspect vacant rooms and sometimes stay-over cleaning rooms
• Provide cleaning when needed and cover public area attendant or houseman duties
• Supervise employees to ensure sanitation, cleanliness, and safety standards
• Maintain knowledge of hotel services for effective guest communication

Skills

Attention to detail

English communication

Multitasking

Teamwork

Flexible schedule

Customer service demeanor

Education

High school diploma

Job description

JOIN LOTTE

LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join our next journey in Seattle and share a great story that pursue love, freedom, and life to move the hearts of our guests. We are hiring professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work.

Purpose of Position

Reporting to Housekeeping Supervisor/Housekeeping Manager, the Housekeeping inspector is responsible for inspecting vacant cleaning rooms and sometimes needs to inspect stay over cleaning rooms as well. In certain circumstance, Housekeeping Inspector will help to clean the rooms, covering public area attendant or houseman job duty too.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education: High school
• Experience: Previous experience in Housekeeping preferred. Previous hotel experience highly preferred.
• Possess a gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
• Strong verbal and written communication skills in English.
• Ability to work independently and to partner with others to promote an environment of teamwork.
• Ability to attention to the details
• Coaching and sharing feedback to the team member
• Communicating with Housekeeping leadership any issue.
• Ability to work a flexible schedule: weekends, holidays, AM, PM, overnight and overtime when needed.

Supportive Roles

• Maintain a close, cooperative relationship with other departments to guarantee effective communication.
• Supervise employees' compliance with sanitation, cleanliness, fire prevention, health and safety standards.
• Supervise and maintain the availability, cleanliness and tidiness of items used in the department.
• Maintain a high level of knowledge concerning hotel services in communicating with customers

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Follow company and department policies and procedures.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Benefits At Lotte

• Competitive wages
• Medical, Dental, and Vision plans that become available on Day 1 of employment
• Retirement Savings Plan (401k) with company matching
• Two weeks of Vacation Days
• Nine paid Holidays
• Three Personal Days to use every calendar year
• Public Transportation Discount (ORCA)
• A rich culture of Team Member Recognition
• A Learning and Development program for our top performers

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to perform any other job-related duties assigned by their supervisor. Due to the nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The team member will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division.

The team member will actively follow the Lotte Hotel Seattle policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations.