Housekeeping Inspector

Casino Queen, Inc.; Missouri; On-site; USD 1,000; Full time

Job summary

A leading casino in Missouri is looking for a Housekeeping Inspector to ensure high standards of cleanliness and service. The role involves supervising housekeeping staff, conducting inspections, and providing training to enhance team performance. The ideal candidate should have previous supervisory experience along with a strong commitment to quality service.

Benefits

Tuition Reimbursement

401k with company match

Comprehensive health packages

Paid Time Off

Shift Differential for night shifts

Qualifications

• Requires high school diploma or GED.
• Two years housekeeping experience, one year supervisory experience.
• Must speak Basic English.

Responsibilities

• Inspect and train housekeeping staff to meet casino standards.
• Ensure high-quality service by inspecting rooms and public areas.
• Conduct departmental meetings and resolve customer complaints.

Skills

Supervisory Skills

Team Building

Time Management

Customer Service

Education

High School Diploma or GED

Job description

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Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company. The starting wage for this position is $17.00 per hour.

Looking For Perks? We’ve got you covered!

Top industry pays

Tuition Reimbursement

401k with company match

Comprehensive health packages, including a free option for Full-time Team Members

Paid Time Off

Shift Differential offered starting from 10pm to 6am

Position Summary

The Housekeeping Inspector inspects and train all housekeeping staff to meet the standards of the casino. To ensure all housekeeping standards, as set forth by the Director of Housekeeping Services are met and exceeded.

Essential Functions

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to enable a team member with disabilities to perform the essential functions.

Build guest and team member positive relations

Participates and conducts departmental meetings.

Ensure consistent high-quality service to all our team members and guests. Inspects guest rooms, hallways and public areas immediately correcting any deficiencies.

Inspects and evaluates workers performance to ensure quality service and compliance with room housekeeping specifications and ensuring all departures are completed by check in.

Assists housekeeping supervisor with opening the house and other office duties.

Ensures each staff members are following all safety precautions.

Trains workers in proper operational procedures and functions.

Resolves customer complaints regarding worker performance and services rendered.

Inspects work areas and operating equipment to ensure conformance to established standards.

Cleans and shampoos all carpets on assigned floors.

Supervises and does performance appraisals on all assigned employees.

Assists housekeeping supervisor with screening and interviewing of applicants.

Performs the tasks of a guest room attendant, turndown attendant or house person as needed to facilitate service

Other duties as assigned.

Qualifications

High School Diploma, GED certification or equivalent.

Two (2) years of housekeeping experience including one (1) year supervisory experience.

Must be able to speak Basic English.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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