Housekeeping Inspector

Lake Austin Spa Resort; Kitty Hawk (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Lake Austin Spa Resort seeks an Inspector in Kitty Hawk, North Carolina to ensure high cleanliness standards in guest rooms and public areas. The role involves inspecting rooms before guest arrivals, monitoring staff performance, and reporting maintenance issues. Candidates should have at least 1 year of hotel housekeeping or inspection experience, demonstrating strong communication and organizational skills. The position requires physical mobility, effective communication, and the ability to lift and move items as needed.

Qualifications

• 1+ years of hotel housekeeping or inspection experience.
• Ability to communicate and exchange information effectively.
• Must know how to prioritize and delegate tasks.

Responsibilities

• Inspect guest rooms following highest quality standards.
• Verify rooms are staged and prepared for guest arrival.
• Report maintenance needs accordingly.
• Monitor daily housekeeping assignments.
• Assist with performing inventory of linen and supplies.

Skills

Strong communication skills

Organizational skills

Problem-solving skills

Time management

Tools

Alice (PMS)

Phone

Computer and Printer

Job description

Department: Housekeeping

Direct Report: Director of Housekeeping

Purpose: The Inspector ensures standards are met by auditing guest rooms, public areas, and amenities for cleanliness and safety.

Overview

The Inspector verifies that rooms are properly prepared for arrivals, reports maintenance issues, monitors staff performance, and ensures compliance with brand standards to maintain a positive guest experience.

Job Summary

• Inspect guest rooms following highest quality standards
• Verify rooms and residences are staged and prepared for guest arrival
• Report maintenance needs accordingly
• Monitor and help with the creation of daily housekeeping boards/assignments
• Assist with performing inventory of linen and supplies
• Ensure employees are using/handling cleaning chemicals safely
• Occasionally, during off season, will be required to clean rooms

Essential Functions Of The Job

• Ability to remain standing for up to 10 hours
• Ability to move up and down stairs
• Ability to move quickly based on guest needs
• Ability to regularly move and lift up to 50 lbs.
• Ability to move, traverse, position self to reach corners on floors and high places.
• Ability to observe conditions and detect odors
• Ability to notice and inspect small details
• Ability to position and navigate carts weighing up to 100 lbs in tight spaces
• Ability to operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
• Ability to communicate and exchange information effectively
• Ability to read, write, speak, and understand basic English
• Ability to complete a satisfactory background check
• Ability to work evenings, weekends, and holidays as business requires

Technology And Equipment Used

• Alice (PMS)
• Phone
• Computer and Printer

Working Environment

• Work will primarily take place in a resort environment including guest rooms and residences

Key Skills & Experience Required

• 1+ years of hotel housekeeping or inspection experience
• Demonstrates strong communication, organizational, and problem-solving skills
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.