Housekeeping Inspector

CoralTree Hospitality; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) with company match

Paid time off

Job summary

The Magnolia Houston, part of CoralTree Hospitality, is seeking a Housekeeping Room Inspector to uphold cleanliness and guest satisfaction across all rooms and spaces. You will inspect guest rooms, linen rooms, hallways and public areas, ensuring standards of sanitation, safety and efficiency are met.

Responsibilities include supervising inspections, training staff, reporting to the Housekeeping Manager, managing keys, enforcing safety, and coordinating with Front Office and Engineering to

Qualifications

• High school diploma or equivalent required.
• Prior housekeeping experience in rooms preferred.
• Must be able to work under pressure and follow instructions.
• Guest-facing communication skills required.
• High attention to detail and reliability.
• Bilingual abilities helpful.

Responsibilities

• Inspect assigned sections (guest rooms, linen rooms, halls, public spaces) for cleanliness and safety.
• Maintain and uphold company policies; assist in training and development of staff.
• Report to Housekeeping Manager on performance and behavior of staff.
• Control keys securely and maintain room security for occupied/unoccupied rooms.
• Enforce safety regulations and provide a safe working environment.
• Communicate with Housekeeping Manager, Front Office, Engineering and guests.
• Follow procedures for reporting maintenance issues and handling lost and found items.
• Operate two-way radio communications per hotel procedures.
• Maintain cleaning supplies and assist with inventories.
• Support equipment maintenance and participate in professional development programs.

Skills

Guest-facing communication

Attention to detail

Bilingual

Flexible schedule

Education

High school diploma or equivalent

Job description

Overview

The Housekeeping Room Inspector conducts inspections, and maximizes the efforts of the entire department in order to ensure compliance with all standards of guest satisfaction, cleanliness, sanitation and productivity and efficiency set by the Hotel. The Room Inspector’s position is to ultimately ensure that guests of the Magnolia Houston enter a unit that is clean, sanitary and welcoming. Each Inspector will play a vital housekeeping role in ensuring all guests experience the natural beauty comfort and custom hand finished details that our guest rooms offer. They will work with business/department leadership and team members to ensure the effectiveness and overall success of the department.

Responsibilities

• Inspect your entire assigned section (guest rooms, linen rooms, hallways, public spaces, grounds etc.) to ensure cleanliness, safety and proper condition to meet or exceed departmental and Hotel standards.
• Maintain and uphold all company policies, assist in the development of assigned employees through training and performance enhancement.
• Report to the Housekeeping Manager on the performance and/or behavior of the employees assigned to the Supervisor.
• Control keys, master and guest room keys, and maintain security of all guest rooms, both occupied and unoccupied. File key sign-out, sign-in sheets as directed.
• Enforce safety regulations, precautions, and information to provide a safe working atmosphere for self and employees assigned.
• Communicate effectively with Housekeeping Manager, Front Office, Engineering, Houseman staff and other departments and guests.
• Follow Hotel procedures for reporting Housekeeping related maintenance issues.
• Follow Hotel procedures for the handling of lost and found items given to you by Housekeeping personnel.
• Adhere to Hotel procedures for sending or receiving messages on the two-way radio.
• Maintain cleaning and chemical supplies including inventory and ordering if directed.
• Assist with scheduled inventories of Housekeeping linens, amenities and other products.
• Help maintain Housekeeping equipment such as vacuums, and rolling stock.
• Participate in established programs designed to further professional growth and development

Qualifications

• Ability to work a flexible schedule that will include evenings, weekends and holidays .
• High school diploma or equivalent
• Prior experience in housekeeping experience in rooms preferred
• Must be able to work well under pressure;
• Must be able to accurately follow instructions (verbally and written);
• Must possess guest facing communication skills;
• High attention-to-detail
• Bilingual

We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off and are proud to offer participation in a 401(k) plan with a company match!

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