Housekeeping Houseperson - Hilton Asheville Biltmore Park

Biltmore Farms, LLC; Asheville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company that values cleanliness and hospitality! As a Porter/Houseperson, you'll play a crucial role in maintaining the pristine condition of our facilities while working alongside a dedicated housekeeping team. This role involves addressing guest cleaning requests, ensuring common areas are tidy, and assisting with supplies and maintenance. With a starting pay of $16.25/hour and a range of outstanding benefits, including medical coverage, a 401K plan, and wellness bonuses, this position offers a fantastic opportunity for growth and development in a supportive environment. If you're a team player with a passion for service, this is the perfect opportunity for you!

Benefits

Outstanding medical, dental, and vision benefits

401K retirement plan with employer matching

Hilton brand hotel discounts

YMCA membership monthly discount

Paid time off and paid holidays

Parental leave up to 6 weeks

Annual wellness bonus up to $600

Employee learning and growth opportunities

Exciting employee events and activities

Qualifications

• At least one year of experience in hotel housekeeping is a plus.
• Knowledge of hotel housekeeping and general cleaning techniques.

Responsibilities

• Work with the Housekeeping team to maintain a clean facility.
• Handle guest cleaning concerns and respond to resolutions.
• Coordinate with maintenance for repairs and stock supplies.

Skills

Teamwork

Cleaning Techniques

Customer Service

Education

High School Diploma or Equivalent

Tools

Cleaning Products

Job description

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality!

Why join our Housekeeping team?

• $16.25/hour starting pay
• Outstanding medical, dental, and vision benefits coverage
• Fun wellness program with annual bonus of up to $600
• 401K retirement plan with employer matching program
• Hilton brand hotel discounts for you, your family, and your friends
• YMCA membership monthly discount
• Paid time off and paid holidays
• Parental leave with up to 6 weeks available for birth, adoption, and fostering
• Incredible employee learning and growth opportunities
• Exciting employee events and activities

As a Porter/Houseperson, you will

• Work side-by-side with our Housekeeping team to ensure a spick-and-span facility
• Handle guest clean concerns and respond for resolution
• Be responsible for cleaning corridors, guest areas, parking lots, and service areas
• Coordinate with our maintenance team for repairs
• Stock supplies
• Assist Housekeepers and the Front Desk in guest requests and deliveries
• Clean and tidy our restrooms

Essential Elements

The cleanliness of our facilities is of the utmost importance at our hotels. It takes a team of dedicated individuals to accomplish this every day, and as the Porter/Houseperson, you are a huge part of our clean team. Successful candidates must be strong team players. At least one year of experience in hotel housekeeping is a plus.

Minimum Requirements:

High School diploma or equivalent is required. Should have knowledge of hotel housekeeping and general cleaning techniques.

Physical:

Must be capable of lifting up to 35 pounds. Must be capable of constant walking, lifting, bending, pushing, and pulling. Must be able to work with cleaning products and solvents regularly.

Post Offer / Pre-Employment:

For the ongoing safety and well-being of our employees and guests, Biltmore Farms' onboarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing. Final decisions on employment will be treated in accordance with federal, state, and local laws and guidance, and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. Click here for more information.