Housekeeping Houseperson

DoubleTree by Hilton South Bend; South Bend (IN); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, vision insurance

Paid time off

401(k) with company match

Career advancement opportunities

Job summary

DoubleTree by Hilton South Bend Downtown is looking for a Houseperson in South Bend, Indiana. You will maintain cleanliness in guest areas, stock supplies, and assist the housekeeping team to ensure excellent guest experiences.

The ideal candidate is dependable, has strong customer service skills, and is able to perform physical tasks during shifts. We offer competitive pay, a supportive team environment, and opportunities for career advancement.

Qualifications

• Ability to lift up to 50 pounds frequently and perform physically demanding work.
• Excellent communication skills.
• Dependable with a strong work ethic.

Responsibilities

• Maintain cleanliness of guest hallways, elevators, and public areas.
• Stock and deliver linens and other guest requests promptly.
• Assist Room Attendants with heavy lifting and trash removal.
• Handle Lost & Found items according to hotel procedures.

Skills

Customer service

Attention to detail

Physical stamina

Teamwork

Education

High school diploma or equivalent

Job description

Houseperson – Housekeeping

DoubleTree by Hilton South Bend Downtown

At DoubleTree by Hilton South Bend Downtown, we believe every guest deserves a clean, comfortable, and welcoming experience from the moment they arrive. As a Houseperson, you'll play a vital role in supporting our Housekeeping team by maintaining the cleanliness of public areas, guest corridors, and service spaces while ensuring our team has everything they need to deliver exceptional guest experiences.

If you enjoy staying active, take pride in your work, and thrive in a fast‑paced hospitality environment, we'd love to have you join our team.

What You'll Do

• Maintain the cleanliness and appearance of guest hallways, elevators, stairwells, and public areas.
• Stock and deliver linens, amenities, rollaway beds, cribs, and other guest requests promptly.
• Support Room Attendants by removing trash, collecting soiled linens, and assisting with heavy lifting.
• Vacuum guest corridors and maintain housekeeping storage areas and linen closets.
• Report maintenance concerns and safety hazards to management immediately.
• Handle Lost & Found items according to hotel procedures.
• Maintain a clean, organized Housekeeping office and back‑of‑house areas.
• Assist with deep cleaning projects and other housekeeping duties as assigned.
• Help create memorable guest experiences through friendly, professional service.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping, janitorial, or hotel experience is a plus but not required.
• Ability to work independently while supporting a team environment.
• Excellent customer service and communication skills.
• Must be dependable with a strong work ethic and positive attitude.
• Ability to lift up to 50 pounds frequently and perform physically demanding work throughout the shift.
• Must be able to stand, walk, bend, push, pull, and lift for extended periods.
• Valid driver's license may be required for certain duties.

What We're Looking For

• A team player who enjoys helping others.
• Someone who takes pride in maintaining a clean, organized environment.
• Strong attention to detail and sense of urgency.
• Ability to multitask and prioritize in a busy hotel environment.
• Commitment to providing the warm hospitality that DoubleTree by Hilton is known for.

Why Join DoubleTree by Hilton South Bend Downtown?

• Competitive pay
• Hilton Team Member Travel Program
• Health, dental, vision, life, and disability insurance (for eligible team members)
• Paid time off
• 401(k) with company match (when eligible)
• Career advancement opportunities within Hilton and AFP Management
• Supportive team environment focused on guest satisfaction and professional growth

At DoubleTree by Hilton South Bend Downtown, every team member contributes to creating memorable stays for our guests. If you're dependable, hardworking, and ready to be part of a team that values hospitality and teamwork, we encourage you to apply today.

DoubleTree by Hilton South Bend Downtown is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable law.