Housekeeping Houseperson

Silverado Weddings; Napa (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A luxury wedding venue in Napa, California, is seeking a Housekeeping Houseperson responsible for maintaining cleanliness in guest areas and ensuring overall guest satisfaction. The role requires physical stamina, flexibility in hours, and a valid driver's license. The successful candidate will be part of a service-oriented team committed to excellence.

Qualifications

• Experience in a resort or a related field preferred.
• Must have a valid driver's license for the applicable state.

Responsibilities

• Maintain cleanliness of guest corridors and elevators.
• Remove trash, linens, and ensure immediate cleaning areas are noted.
• Assist Housekeeping as needed.
• Deliver clean linen to assigned sections.

Skills

Experience in a resort or a related field

Valid driver's license

Job description

SALARY RANGE - This position is part of the union, and the wage is established by the Collective Bargaining Agreement. Current Rate is $22.50/hour. The Housekeeping Houseperson is responsible for maintaining the cleanliness of guest corridors, elevators, and all assigned areas. The individual is also responsible for deliveries to the guestrooms.

Essential Functions

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
• Must participate in all resort required meetings and trainings.
• Walked assigned areas at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
• Use proper two-way radio etiquette at all times when communicating with other employees.
• Practice safe work habits to ensure safety to guests, fellow employees, and self.
• Handle items for "Lost and Found" according to the resort standards.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
• Report maintenance issues to Housekeeping Supervisor/Manager.
• Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.
• Pick up any Room Attendant's dirty linen or trash as needed.
• Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per resort procedures.
• Assist Housekeeping as needed (i.e. bedboards, roll-aways, flip beds, etc.).
• Clean public areas and offices, building’s exterior and other areas as requested.
• Deliver any clean linen to assigned sections, if applicable.
• Maintain cleanliness and organization of Housekeeping Office, linen rooms, storage closets and stairwells.
• Ensure overall guest satisfaction.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

Qualifications

• Experience in a resort or a related field preferred.
• Must have a valid driver's license for the applicable state (property specific).

Working Conditions and Schedule

• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Must be able to stand during entire shift.
• This role requires operating a golf cart.

SVR Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

SVR Management II LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.