Housekeeping Houseperson

Loews Hotels; Los Angeles (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation & Holidays

Tuition Reimbursement

Employee meals

Job summary

Loews Hollywood Hotel is seeking a dedicated Room Attendant/Housekeeper to clean guest rooms and public areas in the heart of Hollywood. You will maintain cleanliness, stock supplies, and ensure guest satisfaction while following safety and department procedures.

Must be able to stand for long periods, lift up to 150 pounds, and work flexible shifts including weekends and holidays. Paid training and team-focused environment offered by Loews.

Qualifications

• Previous experience is an asset.
• Able to work as part of a dynamic, quality-driven team.
• Requires basic English language skills.
• Must be able to stand, walk, lift and bend for long periods.

Responsibilities

• Clean all public guest room areas as assigned.
• Promote good public relations with guests and team members.
• Follow Housekeeping policies and procedures.
• Handle guest requests promptly and accurately.
• Maintain cleanliness of equipment and work areas.
• Attend departmental meetings and training sessions.

Skills

Basic English language skills

Customer service oriented

Teamwork

Hospitality mindset

Job description

Loews Hollywood Hotel offers careers at the iconic corner of Hollywood and Highland. Team members create guest experiences in the heart of Los Angeles with upscale amenities, walkable attractions and a lively setting that blends energy, style and entertainment.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more
• Transportation perks
• Complimentary meals in Team Member Café while working
• Benefits are subject to eligibility and may vary by position

To clean all public guest room areas of the hotel as assigned. To promote good public relations.

Essential Functions and Responsibilities

• Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards
• Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.
• Follow and adhere to all policies and procedures as set forth by the Housekeeping Department
• Follows proper etiquette when communicating over the radio
• Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio
• Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts
• Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways
• Handle guests with excellent guest relations skills
• Clean back-of-the-house windows as needed
• Vacuum guest hallways daily
• Use proper chemicals when cleaning as described by the department's procedures
• Attend all departmental meetings as scheduled
• Perform all duties in a timely and efficient manner
• Maintain linen closets clean, stock and organize
• Bring trash to compactor at the end of the day
• Responsible for washing guest room glassware and delivered to linen closets
• Responsible for bringing dirty glassware to housekeeping at the end of the shift
• Perform all other duties as directed by management that are consistent with the policies and procedures of the company
• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
• Is polite, friendly, and helpful to the guests, management, and fellow team members
• Attends all appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment, and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with safety regulations and procedures
• Complies with hotel policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes

Supportive Functions and Responsibilities

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Complies with hotel uniform and grooming standards

Qualifications

• Previous experience an asset
• Able to work as part of a dynamic quality-driven team
• Basic English language skills
• Requires extensive standing, walking, lifting and bending
• Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift
• Able to work a flexible schedule, including weekends and holidays
• Must be customer-service orientated and have excellent hospitality skills

Physical Demands

It is required by this position that one will be:

• On their feet over 2/3 of the time
• Walking over 2/3 of the time
• Using hands to handle, feel or point over 2/3 of the time
• Stooping, kneeling, crouching, crawling 1/3 of the time
• Using their listening and communication skills 2/3 of the time.
• Able to push, pull, and carry 150 lbs

There are special vision requirements that we ask for and they are:

• Close vision (clear vision at 20 inches or less)
• Distance vision (clear vision at 20 feet or more)
• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

The wage for this position is $28.39.