Housekeeping-Housekeeper

Paycom - ATS; Norfolk (VA); On-site; USD 46,838,000 - 52,349,000; Full time

Job summary

Paycom - ATS is hiring a Housekeeping Room Attendant at 21 Marriott Norfolk Waterside, Norfolk, VA. You will clean guest rooms, stock supplies, and help maintain a welcoming, spotless environment to ensure guest comfort.

Candidates should be detail-oriented, reliable, and able to work in a fast-paced hotel setting. A high school diploma or equivalent preferred; basic computer skills and strong communication are a plus. This is a full-time on-site position.

Qualifications

• High School Diploma, GED, or equivalent work experience.
• Basic computer skills; Microsoft Office experience preferred.
• Strong verbal and written communication skills.
• Knowledge of proper cleaning methods and equipment use.
• Understanding of safe chemical handling procedures.

Responsibilities

• Clean guest rooms according to hotel cleanliness and brand standards.
• Make beds and replace linens daily.
• Vacuum carpets and clean windows.
• Dust furniture, fixtures, and room surfaces.
• Replenish guest room and bathroom amenities.
• Clean and sanitize bathrooms, including sinks, mirrors, showers, tubs, toilets, and floors.
• Keep housekeeping carts clean, stocked, and organized.
• Stock linen rooms and housekeeping supplies.
• Report maintenance issues and repair needs promptly.
• Complete daily assignment sheets and housekeeping reports.
• Maintain cleanliness in hallways, elevators, pool areas, and common spaces.
• Remove dirty linens and transport them to designated areas.
• Provide friendly and professional service to all guests.
• Maintain guest confidentiality.
• Respond to guest requests promptly and courteously.
• Assist coworkers and guests as needed.
• Report guest concerns or complaints to supervisors.

Skills

Detail-oriented

Friendly and customer-focused

Dependable and punctual

Organized and efficient

Education

High School Diploma, GED, or equivalent work experience

Tools

Microsoft Office

Job description

Job Location: 21 MARRIOT NORFOLK WATERSIDE - NORFOLK, VA 23510-1668, Salary Range: $17.00 - $17.00 Hourly

JOIN OUR HOSPITALITY TEAM!

NOW HIRING: HOUSEKEEPING ROOM ATTENDANT

Help Create Memorable Guest Experiences Every Day

Do you take pride in creating clean, welcoming spaces? Are you detail-oriented, dependable, and passionate about hospitality? We are looking for a Housekeeping Room Attendant to join our team and help ensure every guest enjoys a comfortable, spotless, and enjoyable stay.

As one of the most important members of our hotel team, you’ll be the key to creating a positive first impression and delivering exceptional guest satisfaction.

WHAT YOU'LL DO

Guest Room Cleaning & Preparation

• Clean guest rooms according to hotel cleanliness and brand standards
• Make beds and replace linens daily
• Vacuum carpets and clean windows
• Dust furniture, fixtures, and room surfaces
• Replenish guest room and bathroom amenities
• Clean and sanitize bathrooms, including sinks, mirrors, showers, tubs, toilets, and floors

Hotel Appearance & Maintenance

• Keep housekeeping carts clean, stocked, and organized
• Stock linen rooms and housekeeping supplies
• Report maintenance issues and repair needs promptly
• Complete daily assignment sheets and housekeeping reports
• Maintain cleanliness in hallways, elevators, pool areas, and common spaces
• Remove dirty linens and transport them to designated areas

Guest Service Excellence

• Provide friendly and professional service to all guests
• Maintain guest confidentiality
• Respond to guest requests promptly and courteously
• Assist coworkers and guests as needed
• Report guest concerns or complaints to supervisors

WHY JOIN OUR TEAM?

At our hotel, every guest experience starts with a clean and comfortable room. As a Housekeeping Room Attendant, you’ll be an essential part of our success, helping create welcoming spaces that keep guests coming back.

Clean Rooms. Happy Guests. Great Team.

Join us and help deliver the exceptional hospitality our guests deserve.

Housekeeping Department | Full-Time Opportunity

Qualifications:

Required Qualifications

• High School Diploma, GED, or equivalent work experience
• Basic computer skills; Microsoft Office experience preferred
• Strong verbal and written communication skills
• Knowledge of proper cleaning methods and equipment use
• Understanding of safe chemical handling procedures

Preferred Qualifications

• Previous housekeeping experience
• Hospitality or hotel experience
• Ability to work independently and efficiently
• Commitment to quality, cleanliness, and guest satisfaction

PHYSICAL REQUIREMENTS

• Lift and transport up to 25 pounds
• Push and pull carts and equipment up to 100 pounds
• Stand, walk, bend, reach, and move throughout extended shifts
• Work in varying temperatures and environments
• Safely work around cleaning chemicals, dust, and cleaning equipment
• Reach above shoulder height to perform cleaning duties

THE IDEAL CANDIDATE IS

• Detail-oriented and thorough
• Friendly and customer-focused
• Dependable and punctual
• Organized and efficient
• Able to work in a fast-paced environment
• A team player with a positive attitude
• Committed to maintaining high standards of cleanliness and service