Housekeeping House Attendant

Four Seasons Hotels and Resorts; Calistoga (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping House Attendant to join their team in a luxurious wine country resort. In this role, you will ensure impeccable cleanliness and provide genuine hospitality to guests. Your attention to detail and strong work ethic will contribute to creating memorable experiences in a stunning environment. This position offers full-time hours and the opportunity to be part of a world-class service team. If you have a passion for hospitality and a commitment to excellence, this is the perfect opportunity for you.

Benefits

Cigna Medical and Dental Benefits

8 Weeks of New Parental Leave Pay

Excellent Training and Development Opportunities

Complimentary Accommodation at Other Locations

Complimentary Employee Meals

401k Retirement Plans

Qualifications

• High attention to detail is essential for maintaining cleanliness.
• Knowledge of safe handling of cleaning equipment is required.

Responsibilities

• Keep guest corridors neat and clean, ensuring high standards of cleanliness.
• Anticipate guest needs and take ownership of concerns for satisfaction.

Skills

Attention to Detail

Communication Skills

Interpersonal Skills

Education

High School Diploma

Tools

Cleaning Equipment

Job description

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About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

We’re Hiring!

Come join our Four Seasons Family! We are looking to build our Housekeeping Team! We are hiring for Housekeeping House Attendants!

About The Role

The Housekeeping House Attendant is an integral part of the Housekeeping Team. This position sets up the Housekeeping Team up for success. The Housekeeping House Attendant stocks rooms and storage areas with clean linen and transports dirty linen. Picks up and delivers items requested by guests. They will assists the Housekeeping Team in moving heavy objects in guest rooms. Individuals will possess a high level of attention to detail and a strong work ethic. Good communication and interpersonal skills are required.

What You Will Do

• Keeps all guest and residence corridors neat, vacuumed, mopped, swept and dusted.
• Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.
• Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented.
• Proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately;
• Inspects and remove all carpet and fabric stains;
• Makes sure mirrors, furniture, floors; elevators wall, floors and, tracks and doors are clean, mark-free and dust free;
• Cleans and dust vents as needed;
• Cleans baseboards and skirting board and light fixtures
• Checks and clean stairwells
• Sweeps and mop back of the house hallway and stairs
• Specials projects such as: mattress flipping, deep cleaning, inventory of operating supplies such as extra beds and cribs, refrigerators, microwave, inventory of cleaning and guest supplies, cleaning of the vacuums, high dusting, moving furniture …
• Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas; At the end of the shift, make sure to clean the vacuum/broom/mop pad and empty the bag of trash.
• Moves racks of clean room linen to guest room floors;
• In the absence of the laundry attendant, stocks and maintain linen Storage Rooms as per agreed par stock, sort the soiled linen and prepare it to have it ready for the laundry company to pick up.
• Stocks armoires daily with supplies and amenities, as per agreed par stock.
• Empties trash and dirty linen from guest room floors and ensure we are recycling;
• Assists Housekeepers as required: Help move beds and furniture, turn mattresses, remove or hang sheers and drapes;
• Picks up and delivers guest request items on a timely basis such as cribs, roll-away and other guests requests.
  
  

What You Bring

• Have a high level of attention to detail.
• Knowledge and the ability to operate cleaning equipment.
• Ability to understand and working knowledge of English.
• Hold a valid driving license in order to operate golf carts and have a clean driving record.
  
  

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

What We Offer

• Hourly Rate: $25.75
• Cigna medical and dental benefit options
• 8 weeks of New Parental Leave Pay after 1 year
• Excellent Training and Development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• 401k Retirement Plans
  
  

Schedule & Hours

• Full Time availability
• Flexible for early morning, mid-day, and evening shifts
• Must be available to work weekends and holidays
  
  

To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at [e-mail].

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Travel Arrangements and Hospitality

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