Housekeeping/Guest Room Attendant

Canoe Place Inn & Cottages; Town of Southampton (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated Guest Room Attendants to maintain the cleanliness and comfort of guest accommodations. This role involves ensuring that rooms, cottages, and private residences are impeccably cleaned and stocked, providing a welcoming environment for guests. Ideal candidates will possess strong communication skills and a warm personality, with the ability to manage multiple tasks efficiently. Join a team that values hard work and offers a range of benefits, including insurance and paid time off, while contributing to a memorable guest experience in a beautiful setting.

Benefits

Group insurance (medical, dental, vision)

401K retirement program with employer match

Paid time off (vacation, personal days, holidays)

Hotel discounts

Career development opportunities

Qualifications

• Ability to read, write, and speak English.
• Warm personality with good communication skills.

Responsibilities

• Ensure guest rooms and cottages are cleaned to high standards.
• Stock linens and replenish guest supplies as needed.
• Inspect and release rooms ensuring all standards are met.

Skills

English language proficiency

Communication skills

Interpersonal skills

Problem-solving skills

Self-discipline

Education

Previous housekeeping experience

Job description

Guest Room Attendants are responsible for the cleanliness of guest rooms, cottages (including fixtures and equipment), and private residences (Boat Houses) as set by the hotel procedures and standards.

Benefits

• Group insurance, including medical, dental and vision, in addition to company-paid life insurance

• Optional insurance plans include Short and Long-term disability, Accident and Critical Illness

• 401K retirement program with employer match

• You work hard and deserve time to unwind and relax. That’s why we offer paid time off including vacation days, personal days, and holidays

• Hotel discounts throughout Main Street Hospitality’s hotel portfolio

• Career development, child reimbursement, and more!

Responsibilities

• Ensure that the guestrooms, private residences, and cottages at Canoe Place are immaculately cleaned per Canoe Place cleaning standards.

• Stock linen rooms and storage areas with clean linens, retrieve and deliver guest request items as needed, and replenish guest supplies.

• Keep all guest rooms or private residences vacuumed and dusted, ensuring mirrors, furniture, floors, and bathroom fixtures are clean and mark-free.

• Have a set number of rooms to clean during a shift and/or be specifically assigned a set number of room(s) to detail clean in accordance with our Perfect Room Program (PRP).

• Remove dirty towels and sheets and replace them with clean ones from the linen storage closets.

• Clean, dust, and sanitize all areas of the Guest Room (bedroom, living room, dining room, bathroom, and kitchen areas) according to procedure.

• Make beds.

• Remove room service trays, dishes, and carts to service landings.

• Stock guest linen to the appropriate storage areas and guest rooms.

• Retrieve and deliver guest requests as needed, replenishing guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc.).

• Replenish coffee/tea supplies, its accompaniments, and mini-bar items.

• Place rooms in turndown status when being cleaned.

• Inspect and release own rooms, ensuring all standards are met and any deficiencies corrected.

Qualifications

• Ability to read, write, and speak English.

• Previous housekeeping experience preferred, but not required.

• Availability on holidays/weekends is a must.

• Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties.

• Very self-confident and mature; able to manage systems, employees, and demanding guests.

• Extremely self-sufficient with good analytical, administrative, and problem-solving skills.

• Good discretion and independent judgment in evaluating data and determining courses of action.

• Ability to interpret and implement management policies or operating practices.

• Good self-discipline with an ability to complete tasks independently.

• Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.